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Southern Arkansas University

Marketing Coordinator / Executive Assistant

Southern Arkansas University, Fairbanks, Alaska, United States, 99712

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The Marketing Coordinator & Executive Assistant supports the hotel/restaurant leadership team through a combination of

marketing, administrative, and operational coordination . This role enhances brand visibility, drives revenue through targeted marketing campaigns, and ensures smooth day-to-day executive support for management. The ideal candidate is organized, creative, detail-oriented, and comfortable working in a fast-paced hospitality environment.

Key Responsibilities:

MarketingSupport Develop, schedule, and manage social media content across all platforms (Instagram, Facebook, TikTok, LinkedIn).

Maintain brand consistency in all visuals, messaging, and digital assets.

Coordinate photography, videography, and content creation for the property, F&B outlets, and special events.

Support execution of seasonal promotions, holiday campaigns, menus, and special event advertising.

Manage the hotel/restaurant’s website updates, online listings, and reputation platforms (Google, Yelp, TripAdvisor, OpenTable).

Assist with email marketing campaigns, guest newsletters, and loyalty communications.

Monitor analytics (engagement, reach, conversion) and provide monthly marketing performance reports.

Maintain relationships with local partners, influencers, media, and community organizations.

Create branded collateral: flyers, menus, event brochures, press releases, signage.

ExecutiveSupport Providehigh-leveladministrativesupporttotheCOOandprovide minorsupporttoexecutiveteam.

Managecalendar,schedulemeetings,andcoordinatetravel arrangements.

Prepare,review,andeditdocuments,presentations,andreports.

Handleconfidentialinformationwithdiscretionandprofessionalism.

HospitalityandGuestRelations: Greetandwelcome,clients,andpartners,ensuringa positiveandprofessionalfirstimpression.

ArrangeandsupportCOOwithmeetings andevents,including catering,accommodations,and transportation and note taking during meetings.

Maintainanorganizedandinvitingofficeenvironment.

CommunicationandCoordination: Actasaliaison betweentheexecutive teamandinternal/externalpartners.

Screenandprioritizephonecalls,emails,andothercommunication.

Facilitate effectivecommunicationandcollaborationwithintheteam.

Administrative Tasks:

Maintainaccurate andup-to-daterecords andfiles.

Monitorandmanageofficesuppliesandequipment.

Assistwithspecialprojects andperformotherdutiesasassigned.

Experience:Minimum of3-5yearsofexperienceasanexecutiveassistant,preferablyinthehospitality industry or a related field.

Skills:

Exceptionalorganizationalandtime-managementskills.

Strongwritten andverbalcommunicationabilities.

Proficient in Canva / Adobe, Microsoft Office, Google Workspace, and social scheduling tools.

Strong knowledge of social media, digital marketing tools, and content creation.

Abilitytomultitask,prioritize,andmeetdeadlines.

Highlevelofprofessionalismandconfidentiality.

Stronginterpersonalskillsandacustomer-focusedmindset.

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