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Alliant Credit Union

Senior Marketing Content Specialist

Alliant Credit Union, Chicago, Illinois, United States, 60290

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Develop clear, concise and persuasive content and marketing for digital and traditional mediums. Edit content to ensure consistent application of style and information across channels. Define our brand by embodying friendly, smart and personalized service via our content. Write B2C and B2B marketing campaigns such as user guides, help content and tutorials for mobile and online banking; craft compelling emails; develop engaging and informative blog posts; and internal marketing communications. Manage complex projects with varying deadlines in a team environment. Use data and strategic thinking to improve member retention in addition to new member acquisition.

Essential Responsibilities

Develop innovative concepts; write compelling copy and follow-through to final delivery on a wide variety of B2C, B2B and employee/internal marketing across a wide array of media.

Develop communications that tell a story and/or change behavior across multiple channels and tactics from print, digital, video, events, and more.

Write website content and assist in search engine optimization efforts. Research, fact‑check and proofread for spelling, grammar and consistency of positioning.

Assist in maintaining consistency of message and corporate brand across channels and products.

Collaborate with internal clients to bring projects to timely completion as well as re‑packaging of pre‑existing or externally sourced content.

Write blog posts and other value‑add content that informs, teaches, and inspires members. Write testimonials and customer satisfaction stories through member interviews and user‑generated content.

Maintain technical documentation, including user guides, online help and product training materials, for online banking and mobile banking.

Work with managers to understand the product roadmap to be prepared for creating and updating content.

Education & Years of Experience

Minimum 4 years of a Bachelor's Degree in Business, Marketing or related field.

Minimum 3 years of experience in Marketing, Copy Development or related.

In Lieu of Education

6 years of experience in Marketing, Copy Development or related.

Compensation & Benefits Typical hiring range: $63,300.00 to $98,500.00 annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Alliant provides a benefits package including health care, vision, dental, & 401(k) with employer match including:

Annual performance bonus

Work from home up to 3 days a week

Paid parental leave

Employee discount programs

Time off including paid personal and sick days

11 paid holidays

Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours and job status such as regular full‑time, regular part‑time, or temporary employment.

Equal Opportunity Employer All applicants will receive equal consideration, and all employment is made on a non‑discriminatory basis. This employer is required to notify applicants of their rights pursuant to federal employment laws.

Seniority level Associate

Employment type Full‑time

Job function Marketing

Industries Banking

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