Business Engagement & Technology Principal Analyst
General Summary: The Business Engagement & Technology Principal Analyst will serve as a technical resource ensuring delivery and support of commercial-off-the-shelf (COTS) and custom solutions for their business partners. The analyst will partner with business leadership to deliver capabilities and execute on a roadmap that aligns with Clinical Operations and Medical Writing strategy. Additionally, they will maintain reliable, scalable, and compliant systems, providing enhancements that enable innovative solutions and integrations.
Key Duties And Responsibilities
- Become a trusted partner of the business leaders within their remit.
- Understand their needs and vision, and deliver technology solutions to support and enable their goals and objectives.
- Provide insights on how technology can improve business processes to enable operating efficiencies and support the achievement of business goals and objectives.
- Help refine and execute the technology strategy by leading the evaluation, selection, implementation, and ongoing maintenance of technology solutions.
- Develop and maintain a long‑term lifecycle plan for ongoing maintenance and management of systems.
- Manage relationships with strategic software vendors and service providers.
- Work closely with DTE Compliance, Internal Audit, and Quality Assurance to ensure compliance with regulations and lifecycle/change‑management requirements.
- Serve as a liaison between GMDA and Data, Technology & Engineering (DTE) to ensure strategic alignment.
- Apply Agile, Lean, and design‑thinking methodologies to optimize solution delivery.
- Translate complex data into actionable insights and compelling business narratives.
- Monitor emerging technologies and trends to inform GMDA’s digital strategy.
- Drive change enablement and foster a culture of agility and continuous improvement.
Knowledge And Skills
- In‑depth knowledge of project management, business analysis, solution design, delivery, and testing.
- Experience building productive partnerships with business stakeholders and aligning them around recommendations/solutions.
- Strong understanding of Clinical Operations/Medical Writing processes and applicable regulatory environments.
- Expertise in data analytics tools (e.g., Tableau, Power BI, SQL) and enterprise platforms in the Clinical Operations space (e.g., Veeva, Suvoda, Salesforce).
- Deep understanding of GMDA functions including clinical development, regulatory affairs, and medical affairs.
- Results oriented contributor with a proven track record of on‑time project delivery for large, complex projects with global stakeholders.
- Ability to manage workload with minimal direction.
- Very strong written and verbal communication skills, capable of presenting complex or sensitive information clearly to technical and non‑technical audiences.
- Exceptional analytical, quantitative, problem‑solving, and prioritization skills.
- Strong system lifecycle expertise.
- Knowledge of running IT managed services or outsourced/offshore teams.
- Exceptional stakeholder engagement skills.
- Very strong MS Office skills, including MS Project, Visio, Excel and PowerPoint.
- Experience with Agile methodology.
- Ability to influence strategic decisions and drive alignment across diverse teams.
Education And Experience
- Bachelor’s degree in Information Technology, Business Administration, Life Sciences, or related field; advanced degree preferred.
- Minimum of 8 years of experience in business engagement, technology strategy, or data analytics within the pharmaceutical or biotechnology industry.
- PMP or equivalent project management certification preferred.
- Experience with AI/ML applications and digital transformation initiatives is a plus.
Pay Range
$137,600 - $206,400
Disclosure Statement
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market‑leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week‑long company shutdown in the summer and the winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation
Hybrid‑Eligible or On‑Site Eligible
Flex Eligibility Status
In this Hybrid‑Eligible role, you can choose to be designated as:
Hybrid: work remotely up to two days per week; or
On‑Site: work five days per week on‑site with ad hoc flexibility.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Equal Employment Opportunity
Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at
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