Technical Writer Job at Eightelevengroup in Birmingham
Eightelevengroup, Birmingham, AL, United States, 35275
Technical Writer
Birmingham, AL
On-Site (Contract-to-Hire)
ABOUT THE ROLE
Our client is seeking a skilled Technical Writer for a contract-to-hire position in Birmingham, AL. In this role, you will be responsible for transforming complex technical information into clear, concise, and user-friendly documentation that supports product adoption and enhances user experience. You will collaborate closely with engineering, product, and support teams to develop and maintain a variety of technical documents, including user guides, release notes, API references, and process documentation. The Technical Writer will play a key role in standardizing documentation structure and terminology, managing version control, and overseeing the documentation lifecycle using established tools and workflows. This position requires a strong understanding of software development or engineering processes, excellent communication skills, and the ability to work cross-functionally to ensure content accuracy and consistency.
WHAT YOU'LL DO
- Develop and maintain technical documentation, including user guides, release notes, API references, and process documentation.
- Translate complex technical concepts into accessible, accurate content for both technical and non-technical audiences.
- Collaborate cross-functionally with engineering, product, and support teams, as well as subject matter experts, to gather information and ensure content accuracy.
- Standardize documentation structure, style, and terminology across products and platforms to ensure consistency and clarity.
- Edit, proofread, and review content for clarity, consistency, and quality, ensuring all documentation meets established standards.
- Manage version control and the documentation lifecycle through established tools and workflows.
WHAT YOU BRING
- 3–7 years of experience in technical writing or a related field.
- Strong understanding of software development concepts, technical systems, or engineering processes.
- Proficiency with documentation tools such as Confluence, Markdown, Git, MadCap Flare, or similar platforms.
- Exceptional writing, editing, and communication skills, with a keen eye for detail and accuracy.
- Experience working in Agile environments is a plus.