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CertifID

Creative Director

CertifID, Austin, Texas, us, 78716

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2 days ago Be among the first 25 applicants

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.

We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

CertifID is seeking a Creative Director to lead and elevate our brand across every touchpoint outside of the product experience. Reporting to the Sr. Manager of Content Marketing, this leader owns the creative vision and execution for brand, marketing, and communications—spanning visual identity, campaign concepts, motion design, video, content, web, events, and sales enablement. You will set the creative direction, guide internal and external designers and creators, and roll up your sleeves to produce standout work when needed.

What You Will Own And Deliver

Brand leadership: Own and evolve CertifID’s visual identity and brand system across channels (web, social, campaigns, events, paid media, sales enablement). Ensure clarity, consistency, and distinctiveness

Creative direction: Translate business and marketing goals into compelling creative strategies, concepts, and stories that differentiate CertifID in fintech/cybersecurity and real estate

Integrated campaigns: Partner with marketing to concept, storyboard, art direct, and ship launch campaigns and always-on programs with a consistent narrative from top-of-funnel through lifecycle

Motion and video: Lead motion design and video from storyboard to delivery. Create or direct animation, title design, explainers, product-adjacent demos, and social-first short-form

Content design: Oversee and contribute to the creation of high-quality visuals, presentations, sales collateral, event assets, and thought leadership content

Standards and systems: Maintain and expand brand guidelines, component libraries, and templates to scale creative quality and speed

Quality bar and reviews: Run creative reviews and feedback loops that raise craft quality and ensure on-time delivery

Cross-functional influence: Collaborate with marketing, sales, execs, and product partners; proactively connect dots across the business to anticipate needs and opportunities

Resourcing and vendor management: Manage external creative partners and agencies when needed, including briefs, scopes, timelines, and quality control

Responsibilities

Lead concept development, art direction, and design across campaigns and channels

Create storyboards, style frames, and mood boards for motion and video; direct or produce animation

Design and ship assets across web, social, email, events, and sales enablement; ensure cohesive visual polish

Develop narratives and visual systems that clarify complex ideas and reinforce brand positioning

Establish processes, tools, and templates that improve creative throughput and consistency

Present work and rationale to senior leaders; incorporate feedback while protecting the creative vision

Track performance of creative assets with marketing partners and iterate based on insights

Manage external creative agencies to deliver on-brand, on-time campaigns; set briefs, align on timelines, and ensure quality across deliverables

Qualifications

7+ years in brand/visual design or art direction within B2B SaaS, agency, or related fields (a blend of in-house and agency experience is a plus)

Portfolio demonstrating brand systems, campaign storytelling, motion design, and cross-channel execution. Please include link (required)

Expertise with Adobe Creative Cloud and/or Figma; strong typography, layout, color, and composition

Hands‑on motion skills (After Effects or similar) and experience directing video and animation

Experience crafting storyboards and managing production from concept through delivery

Ability to connect creative strategy to business objectives, prioritizing impact and clarity

Comfort presenting to executives and partnering across marketing, sales, and product

Experience designing physical deliverables, including event booth graphics, large‑format signage, and printed collateral

Self‑directed with strong organization, able to toggle between strategic direction and hands‑on creation in a fast‑moving environment

Experience managing agencies or freelancers and holding vendors to a high‑quality bar

Nice to Have

Experience in fintech, cybersecurity, or real estate

Illustration for icons, diagrams, or character work

Experience building scalable brand systems or design libraries

Photography and/or Videography is a bonus!

Video editing and sound design skills

Benefits

Flexible vacation

12 company‑paid holidays

10 paid sick days

No work on your birthday

Health, dental, and vision Insurance (including a $0 option)

401(k) with matching, and no waiting period

Equity

Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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