County of San Mateo
Human Services Counseling Manager (Open and Promotional)
County of San Mateo, Redwood City, California, United States, 94061
Position Overview
The Human Services Agency's Employment Services Branch seeks a qualified and experienced
Human Services Counseling Manager (Human Services Manager I)
to join
Vocational Rehabilitation Services . The Manager will plan, direct, coordinate, implement, and evaluate specialized social or community service programs and services, including vocational rehabilitation, inmate services, training and employment, and other related community education. They will participate in the development, implementation, and evaluation of strategic planning, goals, objectives, policies, and procedures related to defined program or service areas, provide staff support to higher level management, and select, train, and supervise subordinate supervisory, professional, technical, and support staff.
Responsibilities
Functional management responsibility for multiple contracts and memoranda of understanding related to assessment and supported employment.
Ensure clients from diverse backgrounds are connected to counseling, job development, and coaching to lead them to employment.
Manage programs for clients who are culturally diverse, from different socio-economic backgrounds, in need of vocational rehabilitation, unsheltered, and/or formally incarcerated.
Negotiate and monitor contracts, analyze performance outcomes, and prepare written reports.
Ideal Candidate
At least two years of supervisory experience.
Extensive knowledge and experience working with vocational rehabilitation clients or populations with physical or mental health disabilities.
Experience working with clients who are low income, have multiple barriers, unsheltered, or formerly incarcerated.
Knowledge of community resources, CA State Department of Rehabilitation services, and CARF accreditation standards.
Excellent leadership skills and abilities.
Exceptional consensus building experience in fostering relationships with public agencies, the community, colleagues, superiors, and employees.
Visionary skills and experience working on both short- and long-term goals to meet organizational needs.
Unique and innovative strategies and experience coaching and mentoring employees.
Bachelor's degree in Counseling, Psychology, or a related field is desired.
Education & Experience Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical qualification path includes:
Education:
Bachelor’s degree from an accredited college or university with a major in business administration, public administration, sociology, criminology, rehabilitation, or a related discipline.
Experience:
Two years of experience in a public, health, social services, or community-based program that included responsibility for program planning, client or customer services, program evaluation, budget administration, or community resource coordination, of which at least one year included responsible supervisory experience.
Knowledge
Principles and practices of public administration and program management.
Principles and practices of the specific social, community, or public services area.
Principles of budget preparation and monitoring.
Principles of personnel training, supervision, and evaluation.
Laws, codes, and regulations governing the specific social, community, or public service program area.
Skills & Abilities
Plan, direct, coordinate, implement, and evaluate program services.
Work cooperatively with other County departments and public and private organizations.
Analyze problems, develop recommendations, and take appropriate action.
Prepare complex and detailed written reports, procedures, grant applications, and contracts.
Speak effectively to diverse audiences.
Apply principles and techniques of community organization.
Train staff and coordinate activities of contractors, volunteer groups, and staff.
Application Information IMPORTANT:
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the Apply button above or below. If you are not on the County’s website, please go to
https://jobs.smcgov.org
to apply.
~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: Monday, January 5, 2026, at 11:59 p.m. PST Application Screening: Tuesday, January 6, 2026 Panel Interviews: Tuesday, January 13, 2026, and/or Wednesday, January 14, 2026
Equal Opportunity Employer The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.
#J-18808-Ljbffr
Human Services Counseling Manager (Human Services Manager I)
to join
Vocational Rehabilitation Services . The Manager will plan, direct, coordinate, implement, and evaluate specialized social or community service programs and services, including vocational rehabilitation, inmate services, training and employment, and other related community education. They will participate in the development, implementation, and evaluation of strategic planning, goals, objectives, policies, and procedures related to defined program or service areas, provide staff support to higher level management, and select, train, and supervise subordinate supervisory, professional, technical, and support staff.
Responsibilities
Functional management responsibility for multiple contracts and memoranda of understanding related to assessment and supported employment.
Ensure clients from diverse backgrounds are connected to counseling, job development, and coaching to lead them to employment.
Manage programs for clients who are culturally diverse, from different socio-economic backgrounds, in need of vocational rehabilitation, unsheltered, and/or formally incarcerated.
Negotiate and monitor contracts, analyze performance outcomes, and prepare written reports.
Ideal Candidate
At least two years of supervisory experience.
Extensive knowledge and experience working with vocational rehabilitation clients or populations with physical or mental health disabilities.
Experience working with clients who are low income, have multiple barriers, unsheltered, or formerly incarcerated.
Knowledge of community resources, CA State Department of Rehabilitation services, and CARF accreditation standards.
Excellent leadership skills and abilities.
Exceptional consensus building experience in fostering relationships with public agencies, the community, colleagues, superiors, and employees.
Visionary skills and experience working on both short- and long-term goals to meet organizational needs.
Unique and innovative strategies and experience coaching and mentoring employees.
Bachelor's degree in Counseling, Psychology, or a related field is desired.
Education & Experience Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical qualification path includes:
Education:
Bachelor’s degree from an accredited college or university with a major in business administration, public administration, sociology, criminology, rehabilitation, or a related discipline.
Experience:
Two years of experience in a public, health, social services, or community-based program that included responsibility for program planning, client or customer services, program evaluation, budget administration, or community resource coordination, of which at least one year included responsible supervisory experience.
Knowledge
Principles and practices of public administration and program management.
Principles and practices of the specific social, community, or public services area.
Principles of budget preparation and monitoring.
Principles of personnel training, supervision, and evaluation.
Laws, codes, and regulations governing the specific social, community, or public service program area.
Skills & Abilities
Plan, direct, coordinate, implement, and evaluate program services.
Work cooperatively with other County departments and public and private organizations.
Analyze problems, develop recommendations, and take appropriate action.
Prepare complex and detailed written reports, procedures, grant applications, and contracts.
Speak effectively to diverse audiences.
Apply principles and techniques of community organization.
Train staff and coordinate activities of contractors, volunteer groups, and staff.
Application Information IMPORTANT:
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the Apply button above or below. If you are not on the County’s website, please go to
https://jobs.smcgov.org
to apply.
~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: Monday, January 5, 2026, at 11:59 p.m. PST Application Screening: Tuesday, January 6, 2026 Panel Interviews: Tuesday, January 13, 2026, and/or Wednesday, January 14, 2026
Equal Opportunity Employer The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.
#J-18808-Ljbffr