Senior IVR & Conversational Designer - Cross-Channel UX

A leading insurance provider is seeking a Sr. Conversational Designer to create customer-centric designs across various platforms. The successful candidate will leverage 5+ years in conversational design, employing Natural Language Processing and design tools like Figma. Responsibilities include creating engaging conversational flows and collaborating with cross-functional teams. This hybrid role requires onsite work in Palo Alto 2-3 times a week, offering a competitive salary and strong benefits package. #J-18808-Ljbffr