Government Jobs
Communications Officer 1 (In-Training) - Permanent - 2025-08862
Government Jobs, Olympia, Washington, United States, 98501
Communications Officer
Are you passionate and searching for rewarding work serving as a vital support to the general public? Are you a multi-tasker looking to answer emergency phone calls and dispatch radio communications to the appropriate police officers? Looking to make a difference in the community you serve? If so, apply to become a Communications Officer! Strong candidates are skillful at handling and prioritizing multiple activities with varying levels of importance. Applicants should have a high tolerance for stressful situations with a minimal level of performance degradation and can make sound independent judgement decisions involving the response of emergency and field support assets. The Communication Officer 1 position is designated as an in-training position. Depending on qualifications, the selected candidate may be appointed to the Communications Officer level, or directly at the Communications Officer 1 level. Among the varied range of responsibilities held within this role, the Communications Officer will: Delivers dispatch services to and from WDFW Enforcement and for any network subscribers via the DNR communications network. Monitors status of field units to ensure officer safety and availability for services. Utilizes databases and software to obtain and record information pertaining to hunting/fishing licenses, driver's licenses, vehicle registrations, wanted/stolen vehicles, wanted persons, etc. These data management and software suites include: computer aided dispatch (CAD), Records Management System (RMS), Radio over Internet protocol (RoIP) base station terminals, WILD Licensing System, a central computerized enforcement service system (ACCESS), Driver and Plate System (DAPS), and other sensitive law enforcement information resources. Provides investigatory support. Responds to, and staffs, the State Emergency Operations Center during training and real-world contingency operations. Coordinates resource allocations to meet critical requests for assistance from Incident Command. Working Conditions: Work Setting: Busy office setting with multiple CRT visual displays, multi-line telephones, computers, radios and moderate noise levels. Schedule: Rotating Schedules
Monday-Sunday 7:00
20:00, 5/8s or 4/10s depending on operational needs (may not be consecutive days). Some weekends and holidays are required. Customer Interactions: Occur frequently at a customer service window and through phone and email. Required Qualifications: High school graduate or GED equivalent. Ability to type at least 35 WPM and use computers effectively. Have adequate hearing and visual acuity to successfully perform the essential job functions. Ability to clearly communicate via radio using the spoken word in the English language via a radio communications headset that contains a microphone and earpiece according to public safety communications protocols established by the Washington State Patrol. Effectively develop email messages in the English language that are grammatically correct. Ability to handle multiple tasks and technologies at the same time. Certifications/Licenses: Valid driver's license is required. Special Requirements/Conditions of Employment: Must successfully pass a background check, credit check, criminal records check, fingerprinting and polygraph examination. Completion of In-Training plan and Telecommunicator I certification within the first year of employment. Preferred Qualifications: Experience as a public safety emergency service dispatcher for a police, fire, or emergency medical services (EMS) in a state, city, county, or federal governmental agency. Completion of the Washington State Enhanced 911 Coordination Office (SECO) Telecommunicator I and II certification(s) or the equivalent certification through the Washington State Patrol. Your application should include the following: A completed online application showcasing how your qualifications align with the job requirements. An up-to-date resume. A cover letter detailing your interest in the position, your relevant skills and experience, and why you are the ideal candidate. At least three professional references with current contact information.
Are you passionate and searching for rewarding work serving as a vital support to the general public? Are you a multi-tasker looking to answer emergency phone calls and dispatch radio communications to the appropriate police officers? Looking to make a difference in the community you serve? If so, apply to become a Communications Officer! Strong candidates are skillful at handling and prioritizing multiple activities with varying levels of importance. Applicants should have a high tolerance for stressful situations with a minimal level of performance degradation and can make sound independent judgement decisions involving the response of emergency and field support assets. The Communication Officer 1 position is designated as an in-training position. Depending on qualifications, the selected candidate may be appointed to the Communications Officer level, or directly at the Communications Officer 1 level. Among the varied range of responsibilities held within this role, the Communications Officer will: Delivers dispatch services to and from WDFW Enforcement and for any network subscribers via the DNR communications network. Monitors status of field units to ensure officer safety and availability for services. Utilizes databases and software to obtain and record information pertaining to hunting/fishing licenses, driver's licenses, vehicle registrations, wanted/stolen vehicles, wanted persons, etc. These data management and software suites include: computer aided dispatch (CAD), Records Management System (RMS), Radio over Internet protocol (RoIP) base station terminals, WILD Licensing System, a central computerized enforcement service system (ACCESS), Driver and Plate System (DAPS), and other sensitive law enforcement information resources. Provides investigatory support. Responds to, and staffs, the State Emergency Operations Center during training and real-world contingency operations. Coordinates resource allocations to meet critical requests for assistance from Incident Command. Working Conditions: Work Setting: Busy office setting with multiple CRT visual displays, multi-line telephones, computers, radios and moderate noise levels. Schedule: Rotating Schedules
Monday-Sunday 7:00
20:00, 5/8s or 4/10s depending on operational needs (may not be consecutive days). Some weekends and holidays are required. Customer Interactions: Occur frequently at a customer service window and through phone and email. Required Qualifications: High school graduate or GED equivalent. Ability to type at least 35 WPM and use computers effectively. Have adequate hearing and visual acuity to successfully perform the essential job functions. Ability to clearly communicate via radio using the spoken word in the English language via a radio communications headset that contains a microphone and earpiece according to public safety communications protocols established by the Washington State Patrol. Effectively develop email messages in the English language that are grammatically correct. Ability to handle multiple tasks and technologies at the same time. Certifications/Licenses: Valid driver's license is required. Special Requirements/Conditions of Employment: Must successfully pass a background check, credit check, criminal records check, fingerprinting and polygraph examination. Completion of In-Training plan and Telecommunicator I certification within the first year of employment. Preferred Qualifications: Experience as a public safety emergency service dispatcher for a police, fire, or emergency medical services (EMS) in a state, city, county, or federal governmental agency. Completion of the Washington State Enhanced 911 Coordination Office (SECO) Telecommunicator I and II certification(s) or the equivalent certification through the Washington State Patrol. Your application should include the following: A completed online application showcasing how your qualifications align with the job requirements. An up-to-date resume. A cover letter detailing your interest in the position, your relevant skills and experience, and why you are the ideal candidate. At least three professional references with current contact information.