Ampstek
Ampstek is hiring: Contract w2 only :: Technical Writer (Banking, Payment and Cr
Ampstek, Berkeley Heights, NJ, US, 07922
Contract w2 only :: Technical Writer (Banking, Payment and Credit Card domain experience)
Location: Berkeley Heights, NJ; Princeton, NJ.
Duration: Contract (Only W2 Contract).
Experience: 10 to 12 Years of industry experience.
Responsibilities:
Research and Information Gathering: Interview product managers, study product samples, and gather data to understand the product's features and functionality.
Content Creation: Write, edit, and proofread content for accuracy, clarity, and consistency.
Audience Analysis: Assess the needs and technical knowledge of the intended audience to adjust the tone and technical level of the documentation.
Documentation Management: Organize information, create diagrams, charts, or other visual aids, and manage documentation systems (such as content management systems or wikis).
Collaboration: Work with cross‑functional teams, including engineering, QA, and customer support, to ensure documentation aligns with product development and user needs.
Review and Testing: Incorporate user feedback to update and improve content, and test documentation for usability and accuracy.
Key Skills and Qualifications:
Excellent Writing Skills: Present complex information clearly and succinctly, with a strong grasp of grammar, style, and syntax.
Technical Aptitude: Quickly grasp technical concepts and new tools; a background or degree in a relevant technical field (e.g., computer science, engineering) can be beneficial.
Attention to Detail: Meticulous proofreading and editing skills to ensure accuracy and functionality.
Research and Analytical Skills: Break down complex data, analyze information, and organize it logically for the reader.
Collaboration and Communication: Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.
Software Proficiency: Familiarity with documentation tools (e.g., MadCap Flare, Oxygen XML Author), content management systems (CMS), and common office software (e.g., Microsoft Office Suite).
Typical Documentation Types:
User manuals and guides
Installation and configuration instructions
Online help sections and FAQs
API developer guides
Seniority Level: Mid‑Senior level
Employment Type: Contract
Job Function: IT Services and IT Consulting
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