GEICO
Join to apply for the Senior UX/UI Designer - AI role at GEICO .
Base pay range
$97,375.00/yr - $172,200.00/yr
This position is a hybrid role that requires being on-site 3 days a week at one of the following locations: Palo Alto, CA; New York, NY; Bethesda, MD; Dallas, TX; Chicago, IL; Seattle, WA.
Job Responsibilities
Collaborates with product, engineering, and business teams to uncover customer and business needs.
Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience.
Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition.
Advocates for the customer through human‑centered design methods, including discovery, research, and user testing.
Facilitates and participates in workshops with internal and external stakeholders to align with business needs.
Creates process and user flows, wireframes, journey maps, and user interface specifications.
Delivers design assets for acceptance, development, and delivery to market in partnership with engineering.
Preferred Qualifications
Bachelor’s Degree in a related field.
5+ years of experience (or 3+ with a Master’s degree) with User Experience design.
3+ years designing for AI/ML products, chatbots, or conversational interfaces.
Experience designing complex B2B platforms with multiple user personas and workflows.
Proficiency with enterprise design systems and component libraries.
Advanced skills in Figma, plus experience with rapid prototyping tools like Cursor for AI‑assisted design iteration.
Experience designing chat interfaces, multi‑agent systems, and voice interactions.
Understanding of AI explainability, confidence scoring, and source attribution in user interfaces.
Expertise in designing complex AI workflows that remain intuitive for non‑technical users.
Experience designing interfaces where AI determines optimal tools/models based on user prompts.
Experience with MCP (Model Context Protocol) or similar AI integration frameworks.
Background in data visualization or analytics platforms.
Experience designing for both business users and technical practitioners.
The GEICO Pledge
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives. Our teams are led by dynamic, multi‑faceted leaders, driven by performance excellence and unified under a shared purpose.
Great Rewards: We offer compensation and benefits built to enhance your physical well‑being, mental and emotional health and financial future. These benefits include:
Comprehensive Total Rewards program that offers personalized coverage tailor‑made for you and your family’s overall well‑being.
Financial benefits including market‑competitive compensation; a 401(k) savings plan vested from day one that offers a 6% match; performance and recognition‑based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility – we provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the U.S. for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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