Critical Start is hiring: Cybersecurity Technical Writer in Washington

Who We Are Ready to make a real impact in cybersecurity? At Critical Start, we’re not just protecting organizations; we’re redefining how it’s done. We unite around a purpose: to stop breaches, simplify security, and shape the future of cyber defense. Our team thrives on cutting‑edge technology, collaboration, and meaningful work. About the Role Cybersecurity Technical Writer – you will develop, write, and manage technical and promotional content focused on Managed Detection and Response (MDR) and related security solutions. You’ll translate complex cybersecurity concepts—such as threat detection, SOC operations, AI/ML, and incident response—into clear, compelling materials that educate, engage, and convert both technical and executive audiences. Responsibilities Write, edit, and validate technical and promotional materials, including white papers, battle cards, product sheets, customer case studies, datasheets, and technical briefs focused on MDR. Develop engaging content for digital platforms such as websites, social media, email campaigns, and other online communications. Create multimedia presentations and assets—including slides, infographics, and videos—that clearly convey technical capabilities. Ensure all content aligns with brand voice, maintains messaging consistency, and adheres to company standards. Analyze and interpret complex cybersecurity and MDR data to produce audience‑appropriate content. Translate technical specifications into clear, accessible language for various audience segments. Collaborate closely with cybersecurity SMEs, SOC analysts, product managers, and sales engineers to ensure accuracy and thought leadership credibility. Select and coordinate graphics, images, and visual elements to support and elevate marketing materials. Maintain visual branding consistency and ensure all design elements accurately represent MDR architecture and messaging frameworks. Maintain content calendars and ensure timely delivery of all marketing materials. Review and update existing content to ensure accuracy, clarity, and ongoing relevance. Measure content performance and provide data‑driven recommendations for optimization and improvement. Required Qualifications Bachelor’s degree in Marketing, Communications, English, Journalism, Technical Writing, or a related field. 5+ years of experience in content marketing, technical writing, or a similar role. Experience creating both technical and promotional content within cybersecurity, MDR, or IT security industries. Strong understanding of cybersecurity fundamentals and MDR concepts (e.g., SIEM, SOC, EDR, XDR, incident response). Exceptional writing, editing, storytelling, and proofreading skills with meticulous attention to technical accuracy. Ability to analyze and translate technical data into clear, engaging, and audience‑appropriate content. Proficiency in grammar, syntax, and style guidelines (e.g., AP Style, Chicago Manual of Style). Experience with content management systems (CMS) and digital publishing platforms. Familiarity with SEO best practices and web content optimization. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Strong project management skills with the ability to manage multiple priorities and deadlines in a fast‑paced environment. Desired Qualifications Experience in cybersecurity, managed detection and response, information technology. Familiarity with MDR, SOC operations, and modern detection/response tools. Experience with Adobe Creative Suite or similar design software. Knowledge of marketing automation platforms (HubSpot, Marketo, etc.). Experience with data visualization and infographic creation. Understanding of multimedia production and video content creation. Certification in technical writing or content marketing and strategy. Work Environment Imagine a dynamic, enjoyable, and rewarding work environment. We’re casual, collaborative, and committed to reducing risk for our customers. Our Plano, TX office offers open spaces, collaborative meeting rooms, phone rooms, and wellness rooms, complete with a variety of games for healthy competition. Compensation & Benefits Competitive salary ($80,000 - $100,000 USD base) with performance‑based bonus potential. Comprehensive health benefits with generous employer contributions for medical, dental, and vision. Dental and vision plan. Employer‑providing life insurance, long‑term disability, and short‑term disability coverage. 401(k) plan with matching program. Unlimited PTO, paid parental and military leave. Employee Assistance Program available 24/7/365. Monthly wellness initiatives and optional pet benefits discount plan. Physical Requirements Stationary position for extended periods. Constantly operate a computer. Occasionally move equipment up to 20 lbs. Mental Requirements Apply established protocols in a timely manner. Make timely decisions within workflow contexts. Complete tasks under speed‑deadline or productivity quotas. Work effectively in high‑stress situations. Simultaneously address multiple complex problems. Application Deadline January 31, 2026 How to Apply Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/ E‑Equal Employment Opportunity Critical Start welcomes people from all backgrounds and walks of life. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment including recruitment, hiring, promotion, and compensation. Privacy & Security Notice We prioritize your privacy and security. Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at recruiting@criticalstart.com. Job Details Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Advertising, Writing/Editing, and Marketing | Industries: Computer and Network Security, Software Development, IT Services and Consulting #J-18808-Ljbffr