Inside Higher Ed
COMMUNICATIONS COORDINATOR, ALUMNI ENGAGEMENT, Development & Alumni Relations
Inside Higher Ed, Boston, Massachusetts, us, 02298
Communications Coordinator, Alumni Engagement, Development & Alumni Relations
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Communications Coordinator, Alumni Engagement, Development & Alumni Relations
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Inside Higher Ed Job Details
Location: Boston, MA Category: Charles River Campus – Administrative/Support/Clerical Posted Date: 10/31/2025 Salary: $23.67 – $28.08 (Grade 26) Position Type: Full-Time/Regular Tracking Code: 25500235631031 Our Mission: We in Boston University Advancement harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built-and are continuing to build-an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just a job, but a career and a community. Now, our Alumni Engagement team is looking for a Communications Coordinator who will increase alumni engagement through varied marketing channels. Responsibilities
Build broadcast emails using approved content marketing solutions including Salesforce Marketing Cloud, and others, as necessary. Apply basic HTML to edit and troubleshoot email templates, ensuring proper rendering across different devices and platforms. Manage a large set of assigned email projects from start to finish. Conduct thorough testing and light copy editing of email communications. Review content for accuracy, consistency, accessibility, and brand alignment. Plan, write, and edit blog posts for the BU Alumni & Friends website. Collaborate with freelancers and student employees to create content that aligns with Advancement priorities and brand voice. Manage workload to ensure timely completion of project deliverables. Track progress, communicate updates with colleagues, and proactively adjust priorities to meet shifting deadlines. Hire, supervise, and mentor student employees supporting editorial and email projects. Assign tasks, review their work, and provide ongoing feedback to support both project needs and the students' professional growth. Qualifications
Bachelor's degree in communications, marketing, journalism, or related field; or equivalent combination of education, certifications, and experience in digital communications or content creation. One to three years of related experience. Strong writing and editing skills, with the ability to adapt content for different audiences and platforms (email, blog, web). Basic knowledge of email marketing platforms such as Salesforce Marketing Cloud, MailChimp, Constant Contact, or similar. Familiarity with website content management systems (CMS) such as WordPress, or similar, and basic understanding of web design principles. Ability to manage multiple projects and deadlines, working with a diverse and collaborative set of university colleagues. Experience working with or supervising student employees, interns, or volunteers is a plus. Experience with digital marketing analytics is a plus. Our Values
Teamwork, transparency, and mutual respect, because we value every member's contribution and know that leadership can come from anywhere. Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here. Integrity in how we work and how we treat one another. Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results. Continuous growth and improvement, both as individuals and as a team. Joy and shared appreciation for working hard toward goals that matter. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor. To apply, visit https://jobs.silkroad.com/BU/External/jobs/316055. Current Boston University Employees represented by L2324, click here to apply for this position. All other applicants (both internal and external), please use the Apply section on this page.
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Join to apply for the
Communications Coordinator, Alumni Engagement, Development & Alumni Relations
role at
Inside Higher Ed Job Details
Location: Boston, MA Category: Charles River Campus – Administrative/Support/Clerical Posted Date: 10/31/2025 Salary: $23.67 – $28.08 (Grade 26) Position Type: Full-Time/Regular Tracking Code: 25500235631031 Our Mission: We in Boston University Advancement harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built-and are continuing to build-an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just a job, but a career and a community. Now, our Alumni Engagement team is looking for a Communications Coordinator who will increase alumni engagement through varied marketing channels. Responsibilities
Build broadcast emails using approved content marketing solutions including Salesforce Marketing Cloud, and others, as necessary. Apply basic HTML to edit and troubleshoot email templates, ensuring proper rendering across different devices and platforms. Manage a large set of assigned email projects from start to finish. Conduct thorough testing and light copy editing of email communications. Review content for accuracy, consistency, accessibility, and brand alignment. Plan, write, and edit blog posts for the BU Alumni & Friends website. Collaborate with freelancers and student employees to create content that aligns with Advancement priorities and brand voice. Manage workload to ensure timely completion of project deliverables. Track progress, communicate updates with colleagues, and proactively adjust priorities to meet shifting deadlines. Hire, supervise, and mentor student employees supporting editorial and email projects. Assign tasks, review their work, and provide ongoing feedback to support both project needs and the students' professional growth. Qualifications
Bachelor's degree in communications, marketing, journalism, or related field; or equivalent combination of education, certifications, and experience in digital communications or content creation. One to three years of related experience. Strong writing and editing skills, with the ability to adapt content for different audiences and platforms (email, blog, web). Basic knowledge of email marketing platforms such as Salesforce Marketing Cloud, MailChimp, Constant Contact, or similar. Familiarity with website content management systems (CMS) such as WordPress, or similar, and basic understanding of web design principles. Ability to manage multiple projects and deadlines, working with a diverse and collaborative set of university colleagues. Experience working with or supervising student employees, interns, or volunteers is a plus. Experience with digital marketing analytics is a plus. Our Values
Teamwork, transparency, and mutual respect, because we value every member's contribution and know that leadership can come from anywhere. Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here. Integrity in how we work and how we treat one another. Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results. Continuous growth and improvement, both as individuals and as a team. Joy and shared appreciation for working hard toward goals that matter. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor. To apply, visit https://jobs.silkroad.com/BU/External/jobs/316055. Current Boston University Employees represented by L2324, click here to apply for this position. All other applicants (both internal and external), please use the Apply section on this page.
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