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American Society of Interior Designers

Service Designer

American Society of Interior Designers, Mountain View, California, us, 94039

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Our client, a leader in

financial tax software , is looking to hire a

Service Designer .

*This is a hybrid role that will be onsite 3x per week in Mountain View, CA.*

*This job is a 6-month W2 contract role with benefits & paid holidays!*

As a

Service Designer , you will be responsible for

leading the scoping, planning, and delivery of service design projects

for mid-market customers. You'll have the chance to bring your expertise in Service Design to

drive vision and strategy for a fast-paced, multi-faceted environment in the SaaS world!

Responsibilities

Design experience or ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards, and prototypes

Clearly articulate an end-to-end service

and experience to teams across the organization to

achieve broad understanding, buy-in, and alignment

Identify common patterns and behaviors

across services, using this information to

create durable and reusable solutions

Foster strong cross-functional relationships with the research and design teams

and other units such as service experience management, business system analytics, product management, and service delivery

Desired Skills & Experience

Bachelor's Degree in Human Interaction Design, Product Design, or relevant field

8+ years of experience

in

Interaction Design, Product Design, Service Design

or related field

Working knowledge of designing in

Figma, Sketch, and/or the Adobe Suite (InDesign, Photoshop, etc) .

Experience with collaboration tools such as

Figjam, Miro, or Mural

Must have a creative online portfolio that demonstrates your strengths in service design!

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

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