PayPal
Sr. Manager, Agentic Commerce Communications
PayPal, San Jose, California, United States, 95199
Sr. Manager, Agentic Commerce Communications
Apply for the
Sr. Manager, Agentic Commerce Communications
role at
PayPal .
The Company
– PayPal has been revolutionizing commerce globally for more than 25 years. PayPal empowers consumers and businesses worldwide with innovative payment solutions, ensuring secure, personalized and efficient experiences across online and in‑person channels.
Job Description Summary
– Communications Business Partner for Merchant business leading PayPal’s Agentic Commerce PR and Communications strategy.
Responsibilities
Lead complex communication projects and campaigns, ensuring alignment with business objectives.
Develop and execute advanced communication strategies to enhance brand visibility and reputation.
Collaborate with senior leadership to identify communication opportunities and challenges.
Implement best practices for communication management and reporting.
Ensure compliance with relevant regulations and standards in all communication efforts.
Provide mentorship and technical guidance to the communications team.
External Storytelling
Lead external communication strategies that showcase the company’s agentic strategy to media, customers, partners, analysts, industry influencers, and the broader public.
Coordinate thought leadership initiatives to promote PayPal’s agentic strategy, innovation, and talent by positioning PayPal within key trends tied to AI, industry insights, and market dynamics.
Collaborate with subject matter experts to create compelling content, including thought leadership articles, blog posts, and sponsored content.
Cultivate brand advocates within the organization and empower them to share PayPal’s innovation story through various channels.
Work closely with external agencies and partners to scale storytelling efforts, manage deliverables, and ensure message consistency across channels.
Establish measurement frameworks to evaluate the impact of external communications and optimize future initiatives based on performance data and industry benchmarks.
Monitor and help the team address potential issues that arise.
Internal Communications
Support the development and execution of internal communication strategies that keep employees informed, engaged, and aligned with the organization’s vision and business priorities.
Coordinate and optimize internal platforms and communication channels to ensure transparency, foster collaboration, and drive effective information flow throughout the organization.
Qualifications
7+ years of experience in corporate, technology, AI or B2B communications.
Experience working with AI or payments companies preferred.
Exceptional written and verbal communication skills, with ability to convey complex financial concepts to various audiences.
Experience working with executives and in collaborative environments.
Demonstrated history of serving as a convener and bringing together stakeholders across teams to achieve a common goal.
Track record of supporting successful thought leadership and external storytelling campaigns.
Familiarity with current communications trends and a passion for businesses through innovative approaches.
Education
8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Compensation The U.S. national annual pay range for this role is $111,500 to $191,950. The total compensation may include an annual performance bonus, equity, and medical, dental, vision, and other benefits.
More information about benefits .
Benefits PayPal offers a flexible work environment, employee shares options, health and life insurance, and other benefits to support financial, physical, and mental health.
EEO Statement PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
#J-18808-Ljbffr
Sr. Manager, Agentic Commerce Communications
role at
PayPal .
The Company
– PayPal has been revolutionizing commerce globally for more than 25 years. PayPal empowers consumers and businesses worldwide with innovative payment solutions, ensuring secure, personalized and efficient experiences across online and in‑person channels.
Job Description Summary
– Communications Business Partner for Merchant business leading PayPal’s Agentic Commerce PR and Communications strategy.
Responsibilities
Lead complex communication projects and campaigns, ensuring alignment with business objectives.
Develop and execute advanced communication strategies to enhance brand visibility and reputation.
Collaborate with senior leadership to identify communication opportunities and challenges.
Implement best practices for communication management and reporting.
Ensure compliance with relevant regulations and standards in all communication efforts.
Provide mentorship and technical guidance to the communications team.
External Storytelling
Lead external communication strategies that showcase the company’s agentic strategy to media, customers, partners, analysts, industry influencers, and the broader public.
Coordinate thought leadership initiatives to promote PayPal’s agentic strategy, innovation, and talent by positioning PayPal within key trends tied to AI, industry insights, and market dynamics.
Collaborate with subject matter experts to create compelling content, including thought leadership articles, blog posts, and sponsored content.
Cultivate brand advocates within the organization and empower them to share PayPal’s innovation story through various channels.
Work closely with external agencies and partners to scale storytelling efforts, manage deliverables, and ensure message consistency across channels.
Establish measurement frameworks to evaluate the impact of external communications and optimize future initiatives based on performance data and industry benchmarks.
Monitor and help the team address potential issues that arise.
Internal Communications
Support the development and execution of internal communication strategies that keep employees informed, engaged, and aligned with the organization’s vision and business priorities.
Coordinate and optimize internal platforms and communication channels to ensure transparency, foster collaboration, and drive effective information flow throughout the organization.
Qualifications
7+ years of experience in corporate, technology, AI or B2B communications.
Experience working with AI or payments companies preferred.
Exceptional written and verbal communication skills, with ability to convey complex financial concepts to various audiences.
Experience working with executives and in collaborative environments.
Demonstrated history of serving as a convener and bringing together stakeholders across teams to achieve a common goal.
Track record of supporting successful thought leadership and external storytelling campaigns.
Familiarity with current communications trends and a passion for businesses through innovative approaches.
Education
8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Compensation The U.S. national annual pay range for this role is $111,500 to $191,950. The total compensation may include an annual performance bonus, equity, and medical, dental, vision, and other benefits.
More information about benefits .
Benefits PayPal offers a flexible work environment, employee shares options, health and life insurance, and other benefits to support financial, physical, and mental health.
EEO Statement PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
#J-18808-Ljbffr