Amazon
Principal Product Manager - Technical, Alexa Communications
Amazon, Seattle, Washington, us, 98127
Principal Product Manager - Technical, Alexa Communications
The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we’re leveraging Generative AI to bring this assistant to life.
If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real‑time communications, voice and graphical user interfaces, and mixed reality to deliver state‑of‑the‑art features for end customers.
Key Job Responsibilities As a Principal Product Manager – Technical in Alexa Communications, you will be responsible for building calling, texting, emailing, and sharing experiences, where Alexa acts as an agent to get things done for customers. This role is cross‑functional – you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon.
A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high‑quality, simple products and applications that customers love.
As a Product Leader, You Will
Own and define the vision, strategy, and product roadmap, manage trade‑offs and dependencies with key stakeholders, and execute on deliverables
Work closely with the engineering, design, and science teams to develop an offering that will delight customers
Drive product launches, including working with business development, Alexa partner teams, public relations team, executives in other companies, and other product management team members
Monitor the business and refine the roadmap
A Day in the Life Given the scope and high level of ownership that product managers have in Alexa, rarely are two days the same. You are a business owner, customer‑facing representative for the service, and the point person for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting a learned curiosity for different technologies, growth strategies, and market trends. On a daily basis, you'll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side projects, and through mentorship, both as a mentor and mentee.
Basic Qualifications
8+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and trade‑offs of a product
Experience owning/driving roadmap strategy and definition
Experience with end‑to‑end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross‑functional teams
Preferred Qualifications
Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job ID: A3136732
#J-18808-Ljbffr
If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real‑time communications, voice and graphical user interfaces, and mixed reality to deliver state‑of‑the‑art features for end customers.
Key Job Responsibilities As a Principal Product Manager – Technical in Alexa Communications, you will be responsible for building calling, texting, emailing, and sharing experiences, where Alexa acts as an agent to get things done for customers. This role is cross‑functional – you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon.
A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high‑quality, simple products and applications that customers love.
As a Product Leader, You Will
Own and define the vision, strategy, and product roadmap, manage trade‑offs and dependencies with key stakeholders, and execute on deliverables
Work closely with the engineering, design, and science teams to develop an offering that will delight customers
Drive product launches, including working with business development, Alexa partner teams, public relations team, executives in other companies, and other product management team members
Monitor the business and refine the roadmap
A Day in the Life Given the scope and high level of ownership that product managers have in Alexa, rarely are two days the same. You are a business owner, customer‑facing representative for the service, and the point person for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting a learned curiosity for different technologies, growth strategies, and market trends. On a daily basis, you'll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. People will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side projects, and through mentorship, both as a mentor and mentee.
Basic Qualifications
8+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and trade‑offs of a product
Experience owning/driving roadmap strategy and definition
Experience with end‑to‑end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross‑functional teams
Preferred Qualifications
Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Job ID: A3136732
#J-18808-Ljbffr