Event Technical Specialist, Audio Visual (Part-Time) - Production Team Boston Jo

Event Technical Specialist, Audio Visual (Part-Time) - Production Team Boston The Technical Specialist is responsible for the technical set up and operation of enhanced mid‑level production events in a hospitality environment, while ensuring the utmost in client satisfaction. Responsibilities Ensure flawless event execution through accurate and timely setup, operation and breakdown of advanced audiovisual equipment. Troubleshoot technical issues and resolve problems quickly as they arise. Comply with all company security and safety measures. Ensure equipment is secure from theft and/or damage. Provide excellent service and exceed expectations of internal and external customers. Maintain positive relationships with all clients through effective communication. Collaborate with internal team on event solutions pre‑event and during event. Understands and fosters the hotel/client relationship. Create an atmosphere that fosters development of technical and leadership skills in other employees. Mentor and coach technical, sales, and operations team members to develop technical skills. Develop as subject matter expert and stay current with technology and industry trends. Perform advanced work (pre/during/post event) with operations team members. Supervise and direct other technicians during an event. Assist team with security, storage, inventory, transportation and maintenance of equipment. Perform inventory and forecasting of equipment needs. Qualifications Bachelor’s Degree is preferred. 3+ years of event technology experience with a specialty in Audio, Lighting, Projection, or Video is required. 3‑4 years of customer service or hospitality experience is preferred. Internal applicants must meet all training and certification requirements as determined by Encore’s Global Learning Training Program within 60 days. External applicants must meet all required training and certifications within 60 days of start date. Must be able to interact professionally and effectively with a diverse workforce, customer base and senior level management. Strong customer, client and coworker interface experience and abilities. Valid driver’s license is required for positions that may operate company vehicles. Must be able to lift 50 lbs. Competencies Hospitality – Deliver world class service. Ownership – Demonstrate self‑awareness. Drive results – Ensure accountability. See the big picture – Decision quality, manage complexity. Value people – Collaborate. Physical Requirements Sitting: 2‑3 hours. Standing: 4‑5 hours. Walking: 4‑5 hours. Stooping: 2‑3 hours. Crawling: 2‑3 hours. Kneeling: 2‑3 hours. Bending: 2‑3 hours. Reaching (above your head): 2‑3 hours. Climbing: 0‑1 hour. Grasping: 4‑5 hours. Lifting Requirements 0–15 lbs – continuously. 16–50 lbs – frequently. 51–100 lbs – occasionally. Over 100 lbs – occasionally. Carrying Requirements 0–15 lbs – continuously. 16–50 lbs – frequently. 51–100 lbs – occasionally. Over 100 lbs – never. Auditory/Visual Requirements Close vision – continuously. Distance vision – continuously. Color vision – frequently. Peripheral vision – occasionally. Depth perception – frequently. Hearing – continuously. Pushing/Pulling Requirements 0–15 lbs – continuously. 16–50 lbs – frequently. 51–100 lbs – frequently. Over 100 lbs – occasionally. Work Environment Work is performed in a hotel or convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Conditions vary between moderately quiet to noisy volumes. Team members will use high‑end audio‑visual equipment and electrical components and may be exposed to heights via lifts and ladders. Multiple hotel locations and irregular hours (including on‑call days, evenings, weekends and holidays) may be required. Appearance guidelines are defined by Encore. Work is also performed at event venues and in a warehouse environment. Similar conditions and standards apply, with exposure to outdoor temperatures and moderate noise. Teams may be called for irregular and on‑call hours. The above information is not an exhaustive list. Management reserves the right to revise or require different tasks as assigned. Hourly Pay Range: $29.16 – $35.73. Encore is committed to providing the best benefits options for employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated. #J-18808-Ljbffr