Omegacrmconsulting
Omegacrmconsulting is hiring: CMS Content Lead (Pharmaceutical Sector) in San Fr
Omegacrmconsulting, San Francisco, CA, US, 94199
Omega CRM Consulting is looking for a CMS Content Lead that would like to collaborate with one of the top global pharmaceutical companies.
Serve as the strategic and operational point of contact for content editors within the CMS team and across the business. The Content Lead provides guidance, operational support, and ensures content quality and consistency.
MUSTs Service Requirements
Lead and mentor CMS editors to ensure consistent content quality.
Advise and support business stakeholders and editors on CMS-related queries and best practices.
Collaborate with the PM and technical teams to support the corporate website blueprint rollout.
Act as backup for the PM during PTO or absence, ensuring continuity in planning and execution.
Maintain and update CMS training materials, incorporating platform changes.
Apply UX principles to guide content structure, readability, and user engagement.
Ensure alignment with brand guidelines.
Use Jira and Confluence for project management and documentation.
Minimum 3 years of hands‑on experience with Drupal CMS.
Strong project management skills, with the ability to step into a PM role when needed.
Proven ability to lead and mentor content editors.
Excellent consulting and communication skills, especially with cross‑functional teams.
Solid understanding of UX principles and their application to digital content.
Experience using Jira and Confluence.
Experience & Skills
Bachelor’s degree in Communications, Marketing, Computer Science, or related field.
3–5 years of experience in web content management, preferably using Drupal CMS.
Proficiency in Drupal (content types, views, taxonomy, workflows).
Knowledge of SEO principles and best practices.
Basic understanding of HTML/CSS and web development concepts.
Experience with Jira and Confluence is a plus.
Excellent written and verbal communication skills.
Ability to build strong relationships with internal stakeholders and external partners.
Strong attention to detail and ability to manage multiple content streams simultaneously.
Analytical mindset with experience using content performance tools and reports.
Experience working in regulated environments and with MLR review processes.
Ability to work independently and proactively in a fast‑paced, global environment.
What do We offer
Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
Home Office.
Flexible retribution (public transport ticket, Ticket restaurant, …).
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer‑centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end‑to‑end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non‑Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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In Summary: Omega CRM Consulting is looking for a CMS Content Lead that would like to collaborate with one of the top global pharmaceutical companies . The Content Lead provides guidance, operational support, and ensures content quality and consistency . Must be a Bachelor’s degree in Communications, Marketing, Computer Science, or related field .
En Español: Omega CRM Consulting está buscando un CMS Content Lead que quiera colaborar con una de las principales compañías farmacéuticas globales. Sirve como el punto de contacto estratégico y operativo para los editores de contenido dentro del equipo CMS y en toda la empresa. El Lead de Contenido proporciona orientación, soporte operacional y asegura la calidad y consistencia del contenido. Requisitos de servicio MUSTs Liderazgo y tutoría a los editors de CMS para garantizar la calidad consistente del contenido. Asesorar y apoyar a las partes interesadas del negocio y editores sobre consultas y mejores prácticas relacionadas con CMS. Colaborar con el PM y equipos técnicos para respaldar el lanzamiento del plan de página web. Actúa como copia de seguridad para el PM PTO o ausencia, asegurando continuidad en la planificación y ejecución. Mantener y actualizar materiales de capacitación, incorporando la plataforma. Aplicar principios de gestión de contenidos UX para guiar la estructura, Confluencias sólidas e integrar las habilidades de usuario del CMS. Experiencia y habilidades Licenciatura en Comunicaciones, Marketing, Ciencias de la Computación o campo relacionado. 35 años de experiencia en gestión de contenido web, preferiblemente utilizando Drupal CMS. Proficiencia en Drupal (tipos de contenidos, vistas, taxonomía, flujos de trabajo). Conocimiento de los principios y mejores prácticas del SEO. Comprensión básica de HTML/CSS y conceptos de desarrollo web. La experiencia con Jira y Confluence es una ventaja. Excelentes habilidades de comunicación escrita y verbal. Capacidad para construir relaciones sólidas con las partes interesadas internas y socios externos. Una gran atención al detalle y capacidad para gestionar múltiples streams de contenido simultáneamente. Mentaje analítico con herramientas e informes de rendimiento de experiencias. Experiencia trabajando en entornos regulados y con procesos de revisión MLR. Habilidad para trabajar de forma independiente y proactiva en un entorno profesional acelerado. Lo que ofrecemos a nuestros socios profesionales Es mejorar sus conocimientos personales. Junto con Merkle, formamos la mayor agencia de Gestión de Experiencia del Cliente (CXM) en España y como parte del grupo dentsu ofrecemos soluciones integrales que integran medios, creatividad, contenido, tecnología y estrategia para lograr un impacto empresarial real. Con más de 23 años de experiencia, un equipo de 580+ profesionales de 24 nacionalidades y 2.500+ certificaciones, Omega CRM es un líder reconocido en el ecosistema Salesforce en España.