HUMAN is hiring: Manager, Engineering (Media DevOps) in New York

Join to apply for the Manager, Engineering (Media DevOps) role at HUMAN The Media DevOps team builds and maintains the primary organs and arteries of our system. The team’s mission is to consistently deliver a high-performance, cost-effective world-class platform as a service (PaaS) that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity. You will be helping solve a wide range of problems from scaling the infrastructure to support Internet-scale levels of traffic to accelerating the delivery of new fraud defense techniques and stopping fraud in its tracks. By joining this team at HUMAN , you will gain a deep understanding of how our products and services work from signal collection to customer reports and are able to make a major impact on cleaning up the internet. You will oversee the evolution of a platform that will grow in scale by 100x (current volume is in PBs) to 1000x, ensuring that our services stay consistently reliable and performant at internet-scale. You will also be responsible for delivering new self-service capabilities that support the Media R&D org enabling your colleagues to respond to threats as quickly as possible. Preferred location for this hire is in the Eastern US, managing team members on the West Coast and in the UK. Responsibilities Guide the team in transitioning to Kubernetes-based platform as a service (PaaS) from traditional cloud ops techniques. Work with engineering, product management, executive stakeholders, and your team to define and deliver plans that improve platform stability, manage costs, and meet customer SLOs. Understand organizational strategy and goals and help the team understand decision criteria so they can make prioritization decisions for their sprints and day-to-day work. Use your experience to help the team with critical architectural and delivery decisions. Accelerate Product development for Engineering and Research teams by simplifying and reducing friction points in the software development lifecycle. Define key performance indicators (KPIs) and metrics to measure the effectiveness and impact of the Media infrastructure and supporting FraudSensor and Mediaguard. Hire and develop technical talent. Foster a culture consistent with our brand, organizational values, user/customer focus, and passion for the web. Qualifications Have an AdTech or Media background, preferably with managed bidders on a DSP Have experience with high-scale data platforms – designing distributed systems, experience with high throughput systems, understanding of implications of automated delivery, and support for high complexity systems at scale. Hands-on experience implementing and working with Kubernetes on AWS cloud-hosted solutions and infrastructure. Successfully built a team, defined its mission, and executed on its goals. Good at giving and receiving feedback and providing coaching to the team. Understand multiple Agile processes and apply them appropriately to help the team (not just focused on Scrum or Kanban or something else). Have experience with bleeding-edge data platform capabilities. You understand that DevOps is a culture and way of thinking, and you bring a service-minded, customer-focused way of doing things. You are a servant leader - you understand that you are here to serve the team and make them successful. You reason from first principles and evaluate options rigorously. You lead by example. You are open, transparent, and work in tight collaboration with anyone. You are naturally curious and passionate about learning and growing your skillset – which might include machine learning techniques and models. You have the ability, and more importantly, the passion to teach, coach, and mentor individuals and contribute frequently to educate the greater community. You have both breadth and depth of software engineering expertise. You have excellent verbal and written language skills, especially when talking about code and systems. You are comfortable communicating in a decentralized work environment and across organizations. About HUMAN Security HUMAN was founded in a Brooklyn sci-fi bookstore with a hacker mindset and the lofty mission of making the internet safer by putting humans first. Today, our Human Defense Platform safeguards enterprises from sophisticated bots, fraud, and account abuse, verifying the humanity of more than 20 trillion interactions per week for the world’s biggest brands and internet platforms. HUMAN is an equal opportunity workplace dedicated to protecting the internet's integrity for everyone. We believe in putting people first, embracing diversity of thought from our global teams, and welcoming all individuals to share their unique experiences as we fight cybercrime together. We support our Humans with a comprehensive total rewards package for personal and professional development, including well-being and learning stipends, flexible work options, and dedicated time off. While our HQ is in NYC, we have teams worldwide. HUMAN is growing fast, and there’s never been a more meaningful time to join us. If you thrive on solving complex problems and want to help shape the future of cybersecurity, join us as we build a safer, more human internet. If you are an individual with a disability or special need that requires accommodation, please contact us directly. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Computer and Network Security #J-18808-Ljbffr In Summary: The Media DevOps team builds and maintains the primary organs and arteries of our system . The team’s mission is to consistently deliver a high-performance, cost-effective world-class platform as a service (PaaS) that enables our security researchers, threat intel analysts, and data scientists to quickly and reliably detect malicious non-human activity . En Español: El equipo de Media DevOps construye y mantiene los órganos primarios y las arterias de nuestro sistema. La misión del equipo es ofrecer consistentemente una plataforma de alto rendimiento y rentable como servicio (PaaS) que permita a nuestros investigadores de seguridad, analistas de inteligencia de amenazas y científicos de datos detectar rápidamente y confiablemente la actividad no humana maliciosa. Usted ayudará a resolver una amplia gama de problemas desde escalar la infraestructura para apoyar niveles de tráfico a escala de Internet hasta acelerar el suministro de nuevas técnicas de defensa contra fraudes y detener el fraude en sus pistas. Al unirse a este equipo en HUMAN , usted obtendrá una comprensión profunda de cómo trabajan nuestros productos y servicios desde la recopilación de señales a informes y son capaces de servir a un gran grupo de usuarios en línea. Trabaje con ingeniería, gestión de productos, partes interesadas ejecutivas y su equipo para definir y entregar planes que mejoren la estabilidad de la plataforma, manejen los costos y cumplan con las SLO del cliente. Comprenda la estrategia y metas organizacionales y ayude al equipo a entender criterios de decisión para que pueda tomar decisiones de prioridad para sus sprints y trabajo diario. Utilice su experiencia para ayudar al equipo con decisiones arquitectónicas y de entrega críticas. Acelerar el desarrollo de producto para equipos de Ingeniería e Investigación simplificando y reduciendo puntos de fricción en el ciclo de vida del desarrollo de software. Definir indicadores clave de rendimiento (KPIs) y métricas para medir la eficacia e impacto de la infraestructura de medios y apoyar a FraudSensor y Mediaguard. Contratar y desarrollar talento técnico. Promover una cultura consistente con nuestra marca, valores organizativos, enfoque/customer, y pasión por el usuario AWS. Cuenta con un buen conocimiento de los sistemas de administración de datos administrados o personal, tener una experiencia avanzada en diseño y implementación de soluciones web a gran escala, contar con un alto nivel de atención a los proveedores, tener buenas experiencias y soporte a través de proyectos diseñado y servicios automatizados a nivel humano. Comprender múltiples procesos ágiles y aplicarlos adecuadamente para ayudar al equipo (no solo enfocado en Scrum o Kanban u otra cosa). Tener experiencia con capacidades de plataformas de datos vanguardistas. Usted entiende que DevOps es una cultura y forma de pensar, y usted trae un modo de hacer las cosas orientado a la atención del servicio, centrado en el cliente. Es un líder servidor - usted sabe que está aquí para servir al equipo y hacerlo exitoso. Razonas desde los primeros principios y evalúa rigurosamente las opciones. Lideras por ejemplo. Eres abierto, transparente y trabaja estrechamente con cualquier persona. Naturalmente eres curioso e apasionado acerca de aprender y aumentar tu conjunto de habilidades lo cual podría incluir técnicas y modelos de aprendizaje automático. Tienes la capacidad, y más importante aún, la pasión de enseñar, entrenar profundidad y mentores y contribuir frecuentemente a educar a la comunidad humana. Hoy en día, nuestra Plataforma de Defensa Humana protege a las empresas de robots sofisticados, fraude y abuso de cuentas, verificando la humanidad de más de 20 billones de interacciones por semana para las marcas e plataformas de internet más grandes del mundo. HUMAN es un lugar de trabajo de igualdad de oportunidades dedicado a proteger la integridad de Internet para todos. Creemos en poner a la gente primero, abrazar la diversidad de pensamiento de nuestros equipos globales y dar la bienvenida a todas las personas para que compartan sus experiencias únicas mientras luchamos contra el crimen cibernético juntos. Apoyamos a nuestros humanos con un paquete completo de recompensas totales para el desarrollo personal y profesional, incluidas becas de bienestar y aprendizaje, opciones de trabajo flexibles y tiempo libre dedicado. Mientras nuestro Cuartel general está en Nueva York, tenemos equipos crecientes en todo el mundo.