Referral Marketing Associate- Central Florida Periodontics & Implantology

The **Marketing Referral Associate** is responsible for developing and maintaining relationships with referring dental and medical offices, ensuring a seamless referral experience for both providers and patients. This role supports practice growth through proactive outreach, marketing coordination, and data-driven relationship management.**Key Responsibilities:****Referral Relationship Management*** Build, strengthen, and maintain relationships with referring offices and medical partners.* Conduct regular outreach, including office visits, follow-up calls, and referral appreciation activities.* Serve as the primary liaison between the periodontal practice and referring providers, ensuring timely and professional communication.* Coordinate with clinical and administrative teams to ensure smooth referral workflows and patient follow-up.**Marketing & Outreach Support*** Execute referral marketing initiatives that promote the practice and increase patient flow.* Coordinate lunch-and-learn events, continuing education sessions, and community activities to expand referral engagement.* Collaborate with the marketing team to develop and distribute branded materials, digital communications, and event promotions.* Represent the practice at community and professional events in a manner consistent with SGA’s values.**Reporting & Analytics*** Maintain a detailed referral database to track relationships, outreach activity, and referral outcomes.* Monitor referral volume and source data to identify trends and opportunities for growth.* Prepare regular reports to share with practice leadership, identifying both strengths and areas for improvement.**Operational Collaboration*** Partner with the front office and clinical teams to ensure referred patients are scheduled promptly and receive excellent service.* Provide feedback to the marketing and operations teams on outreach effectiveness and referring office needs.* Contribute to process improvements that enhance the referral experience and support the practice’s growth objectives.**Knowledge/Skills/Abilities:*** Strong interpersonal and relationship-building skills.* Excellent verbal and written communication skills.* High degree of professionalism and attention to detail.* Proficient in Microsoft Office applications and CRM or referral tracking systems.* Strong organizational and time management skills.* Ability to work independently, manage multiple priorities, and meet deadlines.* Knowledge of dental or healthcare operations preferred.* Ability to maintain confidential information and represent the practice positively in all interactions.* **Travel required within the region to visit referring offices and participate in community events (up to 50%).****Education/ Experience:*** High school diploma or GED required; associate or bachelor’s degree in marketing, communications, or business preferred.* Minimum two years of experience in marketing, sales, or customer relations, preferably within a healthcare or dental environment.**Benefits We Offer:*** Paid Holidays and Paid Time Off (PTO)* 401(k) Retirement Plan* Health and Vision Insurance* Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program* Supplemental Coverage (Disability, Critical Illness, Accident)* Paid Scrub Allowance* Career Growth and Development OpportunitiesWe’re proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.Apply today—we’d love to meet you!We are looking for a **Marketing Referral Associate**to join our exceptional team at Central Florida Periodontics & Implantology! #J-18808-Ljbffr