OCT Consulting LLC
Strategic Design & Experience Lead (SDEL) (15.35)
OCT Consulting LLC, Washington, District of Columbia, us, 20022
Overview
OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.
Base pay range $140,000.00/yr - $200,000.00/yr
Position Strategic Design & Experience Lead (SDEL)
— OCT Consulting is seeking a Strategic Design & Experience Lead (SDEL) to work with our federal client. The SDEL will be responsible for the creative, user-centric, and experiential components of the O&E mission. This role focuses on the quality, accessibility, and emotional connection of content and delivery platforms, translating the strategic vision into compelling, user-focused design.
Responsibilities
Manage the entire content lifecycle, ensuring compliance with relevant Federal Government and DoD mandates
Manage a team of over 35 outreach and engagement, content, and strategy professionals
Create innovative, engaging, and search-engine optimized visual content
Cultivate a flexible and innovative environment to develop high-quality, engaging, and comprehensive content that connects with audiences and creates memorable events
Conduct research and assessment through qualitative, quantitative, and user-experiential methods to evaluate military community needs, values, and desires
Identify opportunities for new, modernized, and improved content, programs, services, and outreach methods
Enhance the quality of user interactions with agency products and related services based on research and data collection
Develop content that is original, authentic to the user, provides value, and is visible and easily accessible to its intended audience, including developing visual content that tells compelling stories
Maintain full compliance with accessibility standards (e.g., the latest Section 508 and WCAG guidelines)
Implement content delivery, curation, and marketing strategies that create user interfaces optimized for a successful end-user experience
Employ mobile-first, responsive design principles for technology solutions
Implement Agile methodologies for content creation and management to quickly adapt to changing circumstances based on user feedback and real-time data
Managing complex task areas, including Outreach and Engagement, IT Development, Cybersecurity, and Data Analytics in a unified manner
Requirements
Must be a U.S. Citizen (Required)
Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)
Must be in the National Capital Region and available to support on-site as required (Required)
Bachelor's degree in communications, marketing, human-centered design, or business (Required)
5+ years of experience shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for Government or large-scale enterprise systems (Required)
5+ years of experience with human-centered design, analysis of user feedback and behavioral data, and/or creative/brand strategy (Required)
3+ years of experience providing design vision and innovation strategies to senior leadership, project managers, and product owners that align organizational goals and objectives (Required)
3+ years of experience applying modern design practices, accessibility standards (e.g., Section 508/WCAG), and digital user experience principles, including managing UI/UX testing, evaluation, and optimization and developing UX strategies that incorporate journey mapping, usability testing, and iterative design in agile website and application development environments, to include native mobile applications, in support of enterprise initiatives and organizational goals and objectives (Required)
Experience working with or interpreting user-centered data, digital performance measures, or customer feedback and user insights to inform strategic goals (Required)
Demonstrated ability to enhance the quality of user interactions with DoD products and services
Proficiency in developing search-engine optimized visual content
Certification in usability or UX design, project and program leadership (e.g., PMI Project Management Professional or PgMP), human-centered design, or analytics/marketing (Required)
Ability to travel up to 25% (Preferred)
Benefits
Medical, Dental, and Vision insurance
Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee's gross salary
Paid Time Off and Standard Government Holidays
Life Insurance, Short- and Long-Term disability benefits
Training Benefits
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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Base pay range $140,000.00/yr - $200,000.00/yr
Position Strategic Design & Experience Lead (SDEL)
— OCT Consulting is seeking a Strategic Design & Experience Lead (SDEL) to work with our federal client. The SDEL will be responsible for the creative, user-centric, and experiential components of the O&E mission. This role focuses on the quality, accessibility, and emotional connection of content and delivery platforms, translating the strategic vision into compelling, user-focused design.
Responsibilities
Manage the entire content lifecycle, ensuring compliance with relevant Federal Government and DoD mandates
Manage a team of over 35 outreach and engagement, content, and strategy professionals
Create innovative, engaging, and search-engine optimized visual content
Cultivate a flexible and innovative environment to develop high-quality, engaging, and comprehensive content that connects with audiences and creates memorable events
Conduct research and assessment through qualitative, quantitative, and user-experiential methods to evaluate military community needs, values, and desires
Identify opportunities for new, modernized, and improved content, programs, services, and outreach methods
Enhance the quality of user interactions with agency products and related services based on research and data collection
Develop content that is original, authentic to the user, provides value, and is visible and easily accessible to its intended audience, including developing visual content that tells compelling stories
Maintain full compliance with accessibility standards (e.g., the latest Section 508 and WCAG guidelines)
Implement content delivery, curation, and marketing strategies that create user interfaces optimized for a successful end-user experience
Employ mobile-first, responsive design principles for technology solutions
Implement Agile methodologies for content creation and management to quickly adapt to changing circumstances based on user feedback and real-time data
Managing complex task areas, including Outreach and Engagement, IT Development, Cybersecurity, and Data Analytics in a unified manner
Requirements
Must be a U.S. Citizen (Required)
Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)
Must be in the National Capital Region and available to support on-site as required (Required)
Bachelor's degree in communications, marketing, human-centered design, or business (Required)
5+ years of experience shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for Government or large-scale enterprise systems (Required)
5+ years of experience with human-centered design, analysis of user feedback and behavioral data, and/or creative/brand strategy (Required)
3+ years of experience providing design vision and innovation strategies to senior leadership, project managers, and product owners that align organizational goals and objectives (Required)
3+ years of experience applying modern design practices, accessibility standards (e.g., Section 508/WCAG), and digital user experience principles, including managing UI/UX testing, evaluation, and optimization and developing UX strategies that incorporate journey mapping, usability testing, and iterative design in agile website and application development environments, to include native mobile applications, in support of enterprise initiatives and organizational goals and objectives (Required)
Experience working with or interpreting user-centered data, digital performance measures, or customer feedback and user insights to inform strategic goals (Required)
Demonstrated ability to enhance the quality of user interactions with DoD products and services
Proficiency in developing search-engine optimized visual content
Certification in usability or UX design, project and program leadership (e.g., PMI Project Management Professional or PgMP), human-centered design, or analytics/marketing (Required)
Ability to travel up to 25% (Preferred)
Benefits
Medical, Dental, and Vision insurance
Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee's gross salary
Paid Time Off and Standard Government Holidays
Life Insurance, Short- and Long-Term disability benefits
Training Benefits
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
#J-18808-Ljbffr