Sr. Business Consultant – Content Supply Chain/Gen Studio (CSC) Job at Adobe in
Adobe, San Jose, California, United States
Sr. Business Consultant – Content Supply Chain/Gen Studio (CSC)
Join Adobe as a Senior Business Consultant focused on Content Supply Chain (CSC) solutions. Be among the first 25 applicants.
Adobe is dedicated to changing the world through digital experiences. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences, empowering people to create powerful images, videos, and apps, and transforming how companies interact with customers across every screen.
The Opportunity
The CSC Business Consultant leads customers through business transformation as they adopt Adobe’s Content Supply Chain solutions. The role acts as a strategic partner, defining organizational taxonomy, configuring metadata flows, translating business goals into technical workflows, and creating operating models that align with execution. The focus is on people and process—business requirements, governance, change management, enablement—rather than coding or system configuration.
What You’ll Do
- Customer Strategy & Process Design
- Lead discovery workshops to understand current-state content creation, planning, production, and delivery processes.
- Bring industry knowledge and CSC experience to provide a prescriptive approach to achieve customer goals.
- Partner in defining future‑state workflows that optimize value across Adobe’s stack (Workfront, Assets, and other connected CSC technologies).
- Translate customer goals into actionable business requirements and acceptance criteria.
- Partner with the Technical Consultant to ensure business requirements are implemented accurately.
- Change Management & Governance
- Support change readiness, including stakeholder mapping, communication planning, and adoption strategy.
- Provide input to governance models, intake processes, roles & responsibilities, and approval paths.
- Build and deliver customer enablement materials (playbooks, SOPs, process documentation).
- Content Strategy
- Define and configure metadata flows across the content supply chain.
- Define organizational metadata & taxonomy in accordance with Adobe’s best‑in‑class standards.
- Focus on Asset Management use cases with AEM and related interactions with Workfront.
- Promote successful Asset Lifecycle & System Governance.
- Program Execution
- Manage and inform the project delivery roadmap, scope, risks, and decisions in partnership with Project Management and Engagement Leads.
- Facilitate executive readouts, showcasing progress, value, and adoption.
- Work with the customer to capture benchmark data and define KPI to measure program success.
- Track measurable business outcomes and ensure customer value realization.
- Define capabilities and value/adoption backlog aligned to a roadmap.
What You Will Need
- 7+ years in business consulting, business analysis, or marketing operations roles.
- Deep knowledge of modern marketing technology product stack, especially Adobe Experience Manager, Workfront, and Fusion.
- Deep understanding of marketing workflows and/or content production lifecycles.
- Ability to translate ambiguous requirements into structured workflows.
- Exceptional facilitation, presentation, and executive communication skills.
- Comfortable navigating change, resistance, and stakeholder alignment.
- Willingness to travel up to 50%.
Compensation ranges across U.S. markets from $134,400 to $245,300 annually. Pay may vary by location and experience. Non‑sales roles are expressed as base salary with annual incentive plans; sales roles include total target compensation. Long‑term incentives such as new hire equity awards may be applicable.
State‑Specific Notices
California: Adobe considers qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
Colorado: Application window remains open until the date and time stated above in Pacific Time, complying with Colorado pay transparency regulations. If Colorado is not a hiring location, no specific window applies.
Massachusetts: It is unlawful to require or administer a lie detector test as a condition of employment.
Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Adobe aims to make Adobe.com accessible to all users. If you need accommodation to complete the application process, contact accommodations@adobe.com or call (408) 536‑3015.