jobr.pro is hiring: Vice President, UX Design Lead – Agentic AI in New York

Vice President, UX Design Lead – Agentic AI Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Inviting applications for the role of Vice President, UX Design Lead – Agentic AI . Genpact is a global professional services firm evolving into a software‑driven organization. Our next chapter focuses on building agent‑ic AI products that leverage deep domain expertise and operational intelligence to empower both our operators and customers. This is an opportunity to help shape the design DNA of our product organization and define how we translate complex operations into intuitive, intelligent experiences that reflect the best of Genpact and leading software product companies. As Head of Design, you will lead the design function for our Agentic AI initiative. You will be responsible for creating intuitive, delightful, and intelligent user experiences that connect our deep operational expertise with the power of AI. You will set the design direction for our core design team and leverage our in‑house design consultancy to deliver intuitive, efficient, and scalable experiences. You will work closely with Product, Engineering, and Subject Matter Experts from across our business to bring these experiences to life. Key Responsibilities: Define and drive the design vision for agentic AI products, ensuring they reflect deep empathy for both end users and our operators. Lead and mentor a team of designers and manage external design partners, establishing design standards, processes, and culture. Collaborate cross‑functionally with Product Management, Engineering, and SMEs to shape product strategy, features, and experiences. Conduct on‑site observations and user research across operational centers to deeply understand user contexts, workflows, and pain points. Translate insights into design principles, frameworks, and prototypes that make complex systems accessible and elegant. Prototype design with speed and agility. Translate the design into executable format among stakeholders. Partner with Engineering to ensure seamless, timely and efficient implementation of design systems and maintain UX quality through delivery. Qualifications we seek in you! Minimum Qualifications Experience in product design, with a track record of leading design teams in product‑driven environments. Demonstrated experience building consumer‑grade, intuitive experiences for complex systems. Strong consumer sensibility and proven ability to turn user insights into actionable design strategies. Excellent collaboration skills and comfort partnering with diverse stakeholders from operations, engineering, and product management. Comfortable with global travel to conduct field research and user immersion. Portfolio showcasing design leadership across digital products and platforms. Preferred Qualifications Experience building consumer‑facing products at leading technology companies (e.g., FAANG, MANGO). Proven ability to design for both consumer and enterprise audiences, ideally within B2B or B2B2C contexts. Candidates who bridge user‑centered design excellence with scalable business strategy are especially valued. Prior experience designing AI, automation, or intelligent systems products. Hands‑on knowledge of human‑machine interface, behavioral psychology disciplines. Able to work flexibly to accommodate early morning meetings with East Coast and India Standard Time zones. Why Join Genpact? Lead AI‑first transformation – Build and scale AI solutions that redefine industries. Make an impact – Drive change for global enterprises and solve business challenges that matter. Accelerate your career – Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills. Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace. Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build. Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness—built on a foundation of integrity and inclusion—allow your ideas to fuel progress. Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. The approximate annual base compensation range for this position is [$160,000 to $200,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Work‑from‑Anywhere Roles – Los Angeles, California‑based candidates are not eligible for this role. Location‑based Roles (e.g., Richardson or other metro area can be adjusted by role location) – Los Angeles, California‑based candidates are not eligible for this role. Dallas area candidates are eligible for this role only. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. #J-18808-Ljbffr