Dope Doctors
Dope Doctors is hiring: Bilingual Patient Communication Specialist in Wilmington
Dope Doctors, Wilmington, North Carolina, United States
Job Title: Bilingual Patient Communication Specialist (Remote)
Location: Remote (U.S. based)
Schedule: Varies 8AM-8PM
Compensation: $13 - $16.50 per hour, depending on experience. (BOE)
About Us:
We are a fast-growing telehealth weight loss clinic dedicated to helping patients achieve their health goals through compassionate, accessible care. As we expand our virtual services, we're looking for a reliable and empathetic Patient Communication Specialist to join our remote team.
Position Summary:
As a Patient Communication Specialist at Dope Doctors, you will be the first point of contact for our patients, providing support through phone and messaging platforms. You'll play a vital role in ensuring patients feel informed, cared for, and connected throughout their journey with us.
Key Responsibilities:
Requirements:
Why Join Us:
How to Apply:
If you're passionate about helping others and thrive in a people-first, virtual care setting, we'd love to hear from you. Please submit your resume to be considered.
Location: Remote (U.S. based)
Schedule: Varies 8AM-8PM
Compensation: $13 - $16.50 per hour, depending on experience. (BOE)
About Us:
We are a fast-growing telehealth weight loss clinic dedicated to helping patients achieve their health goals through compassionate, accessible care. As we expand our virtual services, we're looking for a reliable and empathetic Patient Communication Specialist to join our remote team.
Position Summary:
As a Patient Communication Specialist at Dope Doctors, you will be the first point of contact for our patients, providing support through phone and messaging platforms. You'll play a vital role in ensuring patients feel informed, cared for, and connected throughout their journey with us.
Key Responsibilities:
- Respond promptly and professionally to patient phone calls and messages.
- Provide accurate information regarding medications, appointments, and clinic procedures.
- Maintain up-to-date and accurate patient records.
- Deliver empathetic support and guidance to patients throughout their care.
- Collaborate with clinical staff to ensure smooth communication and follow-ups.
Requirements:
- Strong communication and interpersonal skills.
- Reliable, organized, and detail-oriented.
- Comfortable working independently in a remote setting.
- Prior experience in customer service, healthcare, or a call center environment is a plus.
- Must have a computer, reliable internet connection, phone, and a quiet, professional workspace.
Why Join Us:
- Work from the comfort of your own home.
- Be part of a mission-driven team helping people improve their health.
- Opportunities for growth within a supportive virtual care environment.
How to Apply:
If you're passionate about helping others and thrive in a people-first, virtual care setting, we'd love to hear from you. Please submit your resume to be considered.