Best Friend Finance is hiring: X/Twitter Community Manager in San Francisco
Best Friend Finance, San Francisco, California, United States
About us
UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with traditional finance — the dishonesty protected by fine print, and cold, distant financial institutions that discriminate based on location, identity, or wealth.
We aim to do things differently: to replace dishonesty and fine print with transparency and honesty, to promote global financial inclusion, and to foster human connection instead of cold corporate facades.
We have built our services to stand apart — to show that we are not like traditional institutions. Our name is a statement of our commitment to authenticity, honesty, and human connection, which is how we build trust.
Why do we do this? We are driven by a deeper mission — access to stable currency is a human right. Disparities in financial access fuel inequality and migration. We exist for the people, to serve everyone.
Follow us on:
Recent overview from Gabo on X (CEO)
What you’ll be doing:
- Working full-time in San Francisco (relocation support provided)
- Manage and grow UGLYCASH's X community
- Create, curate, and produce community content (live streams, online resources, social posts)
- Scale community support and moderation infrastructure (CRM, support ticketing systems)
- Coordinate and run in-person community events and meetups
- Collect and synthesize community feedback to influence product development
- Serve as a public ambassador and figurehead for UGLYCASH
What we look for in you:
- Located in the United States and willing to move to San Francisco after hire (relocation support provided)
- 3+ years of relevant experience in technology and crypto
- Experience leading and growing a community
- Experience scaling and operationalizing customer success systems
- Operational experience in a crypto startup/project
- Experience managing and growing a team
- Active on social media with an existing following
- Deep understanding of the crypto ecosystem
- Great communicator, comfortable hosting live events
- Exceptional organizational and project management skills
- A growth-oriented self-starter
- Compensation: Competitive plan including cash and potential token grant
- Healthcare: Medical, dental, and vision insurance
- Remote work: Flexibility to work remotely for 2 months/year
- Paid time off: 3 weeks vacation, sick days, holidays, and bonus days
- Parental & bereavement leave: Paid leave for new parents and family emergencies