Senior User Experience Designer Job at PTR Global in McLean

Senior Team Lead Talent Acquisition Specialist @ TriOptus | Executive Search, Employer Branding

W2 Job Posting: User Experience (UX/UI) Designer – Banking Client (Former Capital One Experience Preferred)

Location: Hybrid – Richmond, VA or McLean, VA or NYC hybrid

Job Description

Our Fortune 100 Banking Client is seeking a User Experience (UX/UI) Designer to support end-to-end customer experience initiatives. Candidates with prior experience at Capital One or similar large financial institutions are highly preferred. This role requires strong hands‑on design expertise, user research skills, and the ability to collaborate with cross‑functional teams in a hybrid work environment.

Key Responsibilities

• Lead UX/UI design and development across digital platforms.
• Conduct user research, usability assessments, persona development, and design validation.
• Create user flows, journey maps, wireframes, prototypes, and high‑fidelity UI designs.
• Collaborate closely with product, engineering, and business partners to deliver intuitive, customer‑centric experiences.
• Apply strong emotional intelligence to manage stakeholder expectations and cross‑functional alignment.
• Utilize tools such as Lucid Spark, Figma, Google Suite, Jira.
• Design within and apply Salesforce Lightning Design System (SLDS) guidelines.

Required Skills & Experience

• Proven background in UX/UI design, user research, and journey mapping.
• Strong proficiency in Figma, Lucid Spark, and Jira.
• Experience designing within the Salesforce Lightning Design System.
• Ability to communicate design decisions clearly and manage multiple partners.
• Strong analytical thinking, problem‑solving, and collaboration skills.
• Portfolio required showcasing end‑to‑end UX/UI design work.
• Former Capital One experience is a strong plus.
• W2 contract role with potential contract‑to‑hire opportunities.
• Chance of extension based on performance.
• Candidate must meet conversion eligibility requirements.
• Hybrid schedule in Richmond, VA or McLean, VA – onsite presence required weekly.

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Information Technology