BlueCross BlueShield of South Carolina
Telemarketing Associate - Onsite Columbia, SC
BlueCross BlueShield of South Carolina, Columbia, South Carolina, us, 29228
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Telemarketing Associate - Onsite Columbia, SC
role at
BlueCross BlueShield of South Carolina
Summary Responsible for engaging eligible individuals through outbound and inbound calls to educate them on insurance plans, assess their needs, and complete enrollments. This role requires an active health insurance license and ability to comply with CMS compliance standards.
Description Location: 4101 Percival Road, Columbia, SC 29229. This position is full-time (40 hours per week) Monday‑Friday in a call center office environment. You will work an 8‑hour shift scheduled during our normal business hours of 8:00 AM‑5:00 PM, with occasional overtime as needed. Travel between buildings may be required.
What You Will Do
Place and answer inbound and outbound telephone calls from/to potential customers, assisting with decisions regarding plans and products.
Follow up on leads provided.
Generate letters to prospective customers, process applications, and prepare marketing/information packets.
To Qualify For This Position, You’ll Need The Following
Required Education: High School Diploma or equivalent.
Required Skills and Training: Working knowledge of word processing software, good judgment, effective presentation, verbal and written communication, and organizational skills.
Required Software and Other Tools: Microsoft Office.
Required Licenses and Certifications: Department of Insurance licensure obtained within 60 days of hire; American Health Insurance Professionals Certification for Medicare within 90 days of hire.
We Prefer You To Have The Following
Preferred Education Level and Degree Type: Bachelor’s Degree.
Preferred Work Experience: 6 months sales experience.
Preferred Skills and Abilities: Working knowledge of spreadsheet and database software; customer service, analytical and critical thinking, persuasion, negotiation, or influence skills.
Preferred Software and Other Tools: Microsoft Excel, Access, or other spreadsheet/database software.
What We Can Do For You We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers, and contribute their unique abilities to the growth of our company.
Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. As a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. We provide equal opportunities in all phases of the employment process and comply with applicable federal, state and local laws and regulations. We are committed to providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy‑related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email
mycareer.help@bcbssc.com
or call 800‑288‑2227, ext. 47480 with the nature of your request.
What To Expect Next After submitting your application, our recruiting team will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
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Telemarketing Associate - Onsite Columbia, SC
role at
BlueCross BlueShield of South Carolina
Summary Responsible for engaging eligible individuals through outbound and inbound calls to educate them on insurance plans, assess their needs, and complete enrollments. This role requires an active health insurance license and ability to comply with CMS compliance standards.
Description Location: 4101 Percival Road, Columbia, SC 29229. This position is full-time (40 hours per week) Monday‑Friday in a call center office environment. You will work an 8‑hour shift scheduled during our normal business hours of 8:00 AM‑5:00 PM, with occasional overtime as needed. Travel between buildings may be required.
What You Will Do
Place and answer inbound and outbound telephone calls from/to potential customers, assisting with decisions regarding plans and products.
Follow up on leads provided.
Generate letters to prospective customers, process applications, and prepare marketing/information packets.
To Qualify For This Position, You’ll Need The Following
Required Education: High School Diploma or equivalent.
Required Skills and Training: Working knowledge of word processing software, good judgment, effective presentation, verbal and written communication, and organizational skills.
Required Software and Other Tools: Microsoft Office.
Required Licenses and Certifications: Department of Insurance licensure obtained within 60 days of hire; American Health Insurance Professionals Certification for Medicare within 90 days of hire.
We Prefer You To Have The Following
Preferred Education Level and Degree Type: Bachelor’s Degree.
Preferred Work Experience: 6 months sales experience.
Preferred Skills and Abilities: Working knowledge of spreadsheet and database software; customer service, analytical and critical thinking, persuasion, negotiation, or influence skills.
Preferred Software and Other Tools: Microsoft Excel, Access, or other spreadsheet/database software.
What We Can Do For You We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers, and contribute their unique abilities to the growth of our company.
Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. As a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. We provide equal opportunities in all phases of the employment process and comply with applicable federal, state and local laws and regulations. We are committed to providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy‑related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email
mycareer.help@bcbssc.com
or call 800‑288‑2227, ext. 47480 with the nature of your request.
What To Expect Next After submitting your application, our recruiting team will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
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