Movers+Shakers is hiring: VP, Client Services at Social-first Creative Agency in

VP, Client Services at Social-first Creative Agency 2 days ago | Be among the first 25 applicants. Want to lead some of the most exciting work in the industry, on the cutting edge of social? Want to help grow one of the fastest‑growing agencies in the US? Want to represent a company whose brand is so strong that we get unsolicited clients reaching out every week? As the VP of Client Services, you’ll lead the client P&L for the Movers+Shakers business and own the relationship and revenue growth across our accounts. Internally, you’ll lead our cross‑functional team to deliver innovative work, balancing pricing, resourcing, and revenue/profitability. Externally, you’ll guide clients toward the success they dreamed of, intuiting their needs and inspiring them with what’s possible. We’re looking for a savvy business leader who deeply understands an agency P&L and how we grow, and equally knows a client CMO’s business struggles. A socially‑native thinker who can use social media to drive key client outcomes is essential. Intrigued? Read on. Key Responsibilities Business Partnerships & Client Leadership Lead senior relationships with clients at the CMO and VP level, while also building strong, trusting partnerships at all levels. Act as a client “therapist” to uncover unexpressed needs, challenges, and big‑picture goals, translating them into partnership plans and scopes. Develop meaningful personal relationships with clients. Proactively travel to meet clients in person to strengthen relationships. Make sound business decisions and manage competing priorities across accounts. Business Growth & Revenue Management Proven experience leading and growing a $20M+ book of business, with accounts ranging from $1–10M. Strategic, thoughtful, identify and unlock opportunities for profitable growth with existing and new clients. Develop and maintain annual, quarterly, and monthly revenue forecasts and projections. Track and manage pipeline, revenue, contracts, invoicing, profitability, and customer satisfaction. Participate in new business intake and outbound efforts as needed. Team Leadership & Cross‑Functional Collaboration Lead and mentor the Business Partnerships (account management) team. Coach the team to identify opportunities for client delight and revenue growth. Serve as an escalation point for challenging client issues. Act as the internal “voice of client” advocate in agency strategy and day‑to‑day decision making. Inspire and guide cross‑functional teams with strategic leadership. Foster a culture of ownership, accountability, and high performance. Operational Excellence Bring strong attention to detail in managing business performance, reporting, and operational workflows. Navigate CRM systems and internal tools to ensure accuracy and efficiency across client and financial operations. Qualifications 15+ years experience in an account services role at creative agencies, with at least 10 years in a management role. Client‑side experience is a plus. Deep social media expertise and personal passion (heavy user of Instagram and TikTok). Demonstrated ability to develop marketing strategies, plans, and programs in social media and brand marketing. Experience and examples in building, managing and motivating a high‑performing team. Measurable client growth and retention track record. Highly developed skill in communication, polish and presence. Skilled, trusted partner to top‑level client executives. Ability to set boundaries and lead difficult conversations. Very high levels of flexibility and creativity for problem solving. Proven new business or revenue generation experience (both outbound and inbound). Intense desire to excel in an entrepreneurial, collaborative environment. Exceptional organizational skills. Kind, loving and JOYFUL. We look forward to hearing from you! Location This role is posted in both NY and LA to reflect where it can sit, but we are hiring one leader for the position. Candidates must be based in either the New York or Los Angeles metropolitan area. Base Salary Range Our estimated range for this role is $220,000–250,000* Actual compensation packages are based on the level of skill and experience each candidate brings. There may also be a more senior or junior position available that would better fit your expertise. We pride ourselves on competitive salaries and pay equity. We welcome open and honest conversations about compensation in all initial calls. #J-18808-Ljbffr