Pacific Hospitality Group is hiring: Marketing & Sales Coordinator in Dallas

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment The Sales Coordinator assists the Sales and Marketing team with general office duties (i.e. answering phones, filing, mail, email, copying, faxes, etc.) Additional duties may typically include preparing/completing sales-related documents (i.e. proposals, contracts, lead distribution and turnovers); Enters information into computer system and runs necessary reports. Provides information about hotel, local area attractions and hotel amenities. Performs general office tasks such as filing, distributing mail, responding to email, photocopying, sending/receiving faxes. Assists with preparation and assembly of sales/marketing information such as proposals and contracts. May assist with press releases and related projects. Assists team with activities involved with sales research and planning such as customer mailings, gathering information about competition's programs, and performing basic market related analysis. Maintains records by entering required sales, reservation, and account data into systems. Effectively deals with internal and external customers, some of whom may require a high level of patience, tact and diplomacy to diffuse anger. Keeps immediate supervisor promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Resolves guest complaints within scope of authority; Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Improves job knowledge by attending training sessions as instructed. Cross-Training in other departments such as Reservations and Front Desk may be required and may assist those functions as needed. weekly sales meetings, Banquet Event Meetings and Resume meetings) to provide necessary details of sales groups to all necessary departments. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Must be available to work weekends and holidays as needed Two to three years of customer service experience at comparable hotel or setting. Sales experience highly preferred. Must have excellent customer service/communication skills to work with callers of various social, cultural, economic, and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction. Requires good working knowledge of Microsoft Office applications (including Outlook, Word and Excel) and ability to learn and operate other hotel computer systems. Must be able to speak, read, write, and understand English to understand instructions, safety rules, prepare sales materials, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules might include working on holidays, weekends, and alternate shifts. Completes all required training as scheduled. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.