Hyatt Hotels Corporation
Director, Corporate Reputation Communications (Hybrid - Chicago)
Hyatt Hotels Corporation, Chicago, Illinois, United States, 60290
Director, Corporate Reputation Communications (Hybrid - Chicago)
US - IL - Chicago
Legal
Professional Staff/Corporate
Full-time
Yearly US Dollar (USD) pay basis
Summary Hyatt seeks a strategic, media-savvy, external communications leader to serve as Director, Corporate Reputation Communications within the Global Enterprise Communications Hub. This role is responsible for shaping and delivering Hyatt’s enterprise-level narrative to external stakeholders with a focus on building and measuring the company’s brand reputation and impact.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
Qualifications This is a high-impact, external communications role for a strategic thinker and strong storyteller who is a constant learner of both communications and the hospitality industry. This individual will thrive at the intersection of brand purpose, executive leadership, and earned influence.
Expertise in corporate media relations, prioritizing global business media and industry media
leading strategy and execution for executive visibility with the company’s leadership (including social media presence), prioritizing members of the C-suite
implementing measurement for initiatives and brand reputation, with a bias for experimentation
fluency in the company’s commercial performance and key business drivers
close collaboration with Investor Relations, Crisis Communications and World of Care teams on external storytelling
managing one direct report
Experience Required
10+ years of experience in corporate communications, media relations, or executive visibility roles
Strong track record of earned media placements and media relationship building, especially in corporate, purpose-driven, or trade sectors
Demonstrated ability to craft compelling corporate narratives and translate complex topics into accessible, emotionally resonant messages
Experience managing communications around business performance and brand purpose platforms
Skilled at working across global, matrixed organizations and collaborating with senior leadership
Strong writing, editing, and strategic thinking skills
Experience managing and mentoring communications professionals
Strong familiarity with performance measurement tools for media and digital content
Ability and willingness to travel internationally as required (15-25%)
Experience Preferred
Bachelor’s degree in Communications, Journalism, Public Relations, or related field
We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The salary range for this position is $142,500 - $190,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
Hyatt Regency Lost Pines Resort and Spa | Austin , Bastrop , TX
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
Legal
Professional Staff/Corporate
Full-time
Yearly US Dollar (USD) pay basis
Summary Hyatt seeks a strategic, media-savvy, external communications leader to serve as Director, Corporate Reputation Communications within the Global Enterprise Communications Hub. This role is responsible for shaping and delivering Hyatt’s enterprise-level narrative to external stakeholders with a focus on building and measuring the company’s brand reputation and impact.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
Qualifications This is a high-impact, external communications role for a strategic thinker and strong storyteller who is a constant learner of both communications and the hospitality industry. This individual will thrive at the intersection of brand purpose, executive leadership, and earned influence.
Expertise in corporate media relations, prioritizing global business media and industry media
leading strategy and execution for executive visibility with the company’s leadership (including social media presence), prioritizing members of the C-suite
implementing measurement for initiatives and brand reputation, with a bias for experimentation
fluency in the company’s commercial performance and key business drivers
close collaboration with Investor Relations, Crisis Communications and World of Care teams on external storytelling
managing one direct report
Experience Required
10+ years of experience in corporate communications, media relations, or executive visibility roles
Strong track record of earned media placements and media relationship building, especially in corporate, purpose-driven, or trade sectors
Demonstrated ability to craft compelling corporate narratives and translate complex topics into accessible, emotionally resonant messages
Experience managing communications around business performance and brand purpose platforms
Skilled at working across global, matrixed organizations and collaborating with senior leadership
Strong writing, editing, and strategic thinking skills
Experience managing and mentoring communications professionals
Strong familiarity with performance measurement tools for media and digital content
Ability and willingness to travel internationally as required (15-25%)
Experience Preferred
Bachelor’s degree in Communications, Journalism, Public Relations, or related field
We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The salary range for this position is $142,500 - $190,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
Hyatt Regency Lost Pines Resort and Spa | Austin , Bastrop , TX
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr