TD Bank
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This role will own retail learning ecosystem that aligns with business and enterprise strategy, talent priorities and future skill needs.**Depth & Scope:*** Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Creates scalable learning solutions for the retail business such as programs, journeys, academies and learning paths* Collaborates across multiple businesses to align learning initiatives with business outcomes* Sets design standards and methodologies for business learning design, digital learning and blended learning experiences for all retail colleagues* Leads teams that provide onboarding support and delivers/facilitates business related learning and development as well as business learning designers* Champions a learning culture and ensures the entire ecosystem is aligned (i.e tools, resources, learning)* Establishes governance to ensure training completion, consistency and quality of learning programs* Meets TD's risk appetite & regulatory expectations: Ensures all learning activities are executed within TD's risk appetite by identifying, mitigating, managing, and reporting on risk, compliance and regulatory issues per policy and guidelines. Ensuring adherence to all AML/BSA policies & procedures**Education & Experience:*** Bachelor’s degree (required); Master’s degree (preferred)* 10 years of related experience* Experience in instructional design and delivery in a blended (in person / virtual) environment* Familiarity with HR function; experienced in performance management, talent & succession planning and learning management systems* Able to critically think and distinguish between learning and non-learning needs, engaging appropriate partners in each case* Strategic thinking – integrating and aligning global and local solutions* Strong stakeholder management and ability to collaborate to a common goal* Knowledge of the Microsoft Office suite of products* LMS or learning platform experience* English proficiency; multi-lingual (preferred)* Strong presentation/facilitation skills**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re #J-18808-Ljbffr
This role will own retail learning ecosystem that aligns with business and enterprise strategy, talent priorities and future skill needs.**Depth & Scope:*** Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Creates scalable learning solutions for the retail business such as programs, journeys, academies and learning paths* Collaborates across multiple businesses to align learning initiatives with business outcomes* Sets design standards and methodologies for business learning design, digital learning and blended learning experiences for all retail colleagues* Leads teams that provide onboarding support and delivers/facilitates business related learning and development as well as business learning designers* Champions a learning culture and ensures the entire ecosystem is aligned (i.e tools, resources, learning)* Establishes governance to ensure training completion, consistency and quality of learning programs* Meets TD's risk appetite & regulatory expectations: Ensures all learning activities are executed within TD's risk appetite by identifying, mitigating, managing, and reporting on risk, compliance and regulatory issues per policy and guidelines. Ensuring adherence to all AML/BSA policies & procedures**Education & Experience:*** Bachelor’s degree (required); Master’s degree (preferred)* 10 years of related experience* Experience in instructional design and delivery in a blended (in person / virtual) environment* Familiarity with HR function; experienced in performance management, talent & succession planning and learning management systems* Able to critically think and distinguish between learning and non-learning needs, engaging appropriate partners in each case* Strategic thinking – integrating and aligning global and local solutions* Strong stakeholder management and ability to collaborate to a common goal* Knowledge of the Microsoft Office suite of products* LMS or learning platform experience* English proficiency; multi-lingual (preferred)* Strong presentation/facilitation skills**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re #J-18808-Ljbffr