Social Media & Community Coordinator Job at Windy City Events in Chicago

Windy City Events Management is looking for a Social Media & Community Coordinator to support and elevate our presence across TikTok, FB and Instagram. This role is perfect for someone who lives and breathes social content, understands digital culture, and has a passion for building community online. You will help shape the voice of our brands by managing engagement, responding to messages and comments, interacting with other accounts, and supporting our ongoing content initiatives. This is an entry-level role with opportunities to grow in digital strategy, content creation, and brand marketing. Responsibilities Platform & Community Management Respond to DMs, comments, mentions, and tags across TikTok, FB and Instagram. Maintain consistent brand voice and tonality across all interactions. Engage with followers, partner accounts, and relevant creators to increase brand visibility. Monitor audience sentiment and elevate sensitive issues to leadership. Content & Engagement Support the posting and scheduling of content across platforms. Assist in identifying trends, audio, cultural moments, and engagement opportunities. Participate in brainstorming for content ideas, event coverage, and brand storytelling. Maintain digital organization of assets, UGC, and engagement logs. Growth & Brand Voice Uphold brand identity and tone for each WCEM brand and event vertical. Apply industry-standard strategies to drive engagement (hashtags, replies, trend alignment, etc.). Track basic analytics (views, saves, shares, comments, follower growth) and report key insights. Provide recommendations for improving engagement and community interaction. Event Support (As Needed) Capture short‑form content during festivals, 5Ks, and activations. Participate in online event‑related engagement before, during, and after events. Qualifications Entry‑level experience in social media, content creation, or community management. Strong understanding of TikTok and Instagram culture, humor, trends, and etiquette. Excellent writing skills and the ability to adapt to brand voice. Comfortable working in a collaborative, fast‑paced, event‑driven environment. Bonus: experience with Canva, CapCut, or basic editing tools. What We’re Looking For Someone who is: Online (like… actually online). Curious, creative, and comfortable engaging with audiences. Able to adapt tone for different brands. Detail‑oriented, quick to respond, and consistent. Excited about festivals, events, and digital communities. Compensation Hourly rate based on experience Flexible schedule with opportunities to support on‑site events Room for growth into content strategy, digital marketing, or full‑time roles How to Apply Send your résumé, links to any social profiles or work samples, and a brief note on why you're a great fit to: ariana@wcem.live and danny@wcem.live Seniority level Entry level Employment type Contract Job function Marketing and Sales Industries Events Services Referrals increase your chances of interviewing at Windy City Events by 2x Get notified about new Social Media Coordinator jobs in Chicago, IL . #J-18808-Ljbffr