User Experience Senior Designer, Service Job at T-Mobile in Atlanta

User Experience Senior Designer, Service

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Senior Product Designer will contribute to the product design team and uphold standard processes in user experience design for our customers. You will build alignments around features and implement design thinking with a deep understanding of how to marry the needs of our business customers with digital experiences that deliver. The successful candidate will guide user experience designers.

Job Responsibilities

• Lead and guide a small team of designers to ensure high-quality output, while also crafting and evolving design principles, guidelines and patterns.
• Produce user journeys, wireframes, prototypes, and final UI using design systems with minimal oversight. Possess vast knowledge of benchmarking and competitive analysis.
• Work hand‑in‑hand with project and product managers to plan, build and implement with success while balancing multiple projects in a fast‑paced environment.
• Collaborate with Development, Research, Product Management, Design and Accessibility to maintain consistency across the digital ecosystem and address cross‑application design challenges.
• Deliver high‑level design strategy across the company with collaborators doing weekly presentations with leadership.
• Provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns.
• Strong consulting, partnership and problem‑solving skills, identifying and working within ambiguous environments.

Education

• Bachelor’s degree in computer science or related field or equivalent experience required.

Work Experience

• 4+ years related working experience (required).

Preferred Experience

• 3+ years Figma experience
• Strong communication skills
• Sophisticated user journey experience

Knowledge, Skills and Abilities

• User Experience and Interface Design (Required)
• Communication (Required)
• Presentations (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel

• Travel Required: Yes/No

Compensation

• Base Pay Range: $97,300 - $175,500
• Corporate Bonus Target: 15%

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k) and employee stock grants and purchase plan
• Paid time off and up to 12 paid holidays (about 4 weeks for new full‑time employees)
• Paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D and accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long‑term care insurance
• Mobile service & home internet discounts, pet insurance, commuter and transit programs

As part of the T‑Mobile team, you know the Un‑carrier doesn’t have a corporate ladder— it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.