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Midas Auto Experts

Assistant Store Manager (Service Writer)

Midas Auto Experts, Sewell, New Jersey, United States

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Assistant Store Manager (Service Writer) Posted 1 day ago – Be among the first 25 applicants.

Benefits

Bonus based on performance

Employee discounts

Health insurance

Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is an Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

Help ensure a safe, secure, and trustworthy work environment.

Liaise between managers, customers, and employees.

Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.

Support ongoing learning and development of team members.

Establish strategic goals by gathering information from reporting documents.

Define objectives, identify, and evaluate trends and options, choose a course of action and evaluate outcomes.

Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.

Help ensure that all policies and procedures are being followed by all employees.

Deliver exceptional customer service while listening and consulting customers.

Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.

Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.

Monitor the quality of all vehicles being signed out.

Ability to successfully supervise up to 10 employees.

Closely monitor inventory levels while managing product ordering and receipt.

Maintain a clean and organized job site.

Other duties as assigned.

Qualifications

A minimum of 1 year of store or service assistant manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver's license

Seniority level Entry level

Employment type Full-time

Job function Sales and Business Development

Industries Motor Vehicle Manufacturing

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