Asset Living
Floating Assistant Community Manager
Asset Living, San Jose, California, United States, 95199
Assistant Community Manager
Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe “Together We Lead, Together We Succeed.” We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Our culture is built on leadership, teamwork, and a shared commitment to excellence.
Essential Duties & Responsibilities Financial Management
Post all payments and income from current and non‑current residents accurately, timely, and efficiently.
Process and reconcile daily account receivables.
Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
Post all charges to resident and non‑current resident accounts; bill back utilities where applicable.
Manage end‑of‑month closing procedures and reporting.
Maintain accurate and organized records; audit resident files to ensure accuracy.
Walk units and post all move‑out charges, statements, and security‑deposit refunds.
Personnel Management
Regular/daily onsite attendance is required.
Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives.
Ensure effective staff performance through ongoing training and coaching, in compliance with Asset training benchmarks.
Promote harmony and quality performance of staff through support and effective leadership.
Ensure staff compliance with company policies and procedures.
Lead leasing management, ensuring effective closing, follow‑up procedures, signing/documentation of leases, and accurate reporting.
Implement marketing strategies and systems per the annual marketing plan.
Handle resident complaints, concerns, and requests to ensure resident satisfaction.
Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters).
Effectively show, lease, and move in prospective residents.
Administrative Management
Provide excellent customer service and monitor service‑request turnaround and responsiveness of maintenance staff.
Maintain property appearance; ensure repairs are noted and completed promptly through regular inspections.
Supervise all business functions related to operations.
Plan for and allocate property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors).
Education / Experience
High School Diploma or equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to understand and perform all onsite software functions; basic computer skills required.
Basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
Perform tasks requiring prolonged standing or sitting, repetitive wrist and hand motions, and communication with others.
Move around to accomplish tasks, including ascending/descending ladders, stairs, scaffolding, and step stools.
Operate machinery or power tools, motor vehicles, or golf carts; carry objects up to 25 lbs.; work in tight spaces, overhead positions, and various environmental conditions.
Be able to work overtime, weekends, night hours (emergencies), and in small or enclosed spaces.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. The offer is dependent on the candidate’s relevant experience. The comprehensive total rewards package includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401 K with employer matching, and commission and performance bonuses when applicable. Full‑time employees receive paid sick days and company holidays.
Salary Range $25 per hour to $26 per hour.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Marketing and Sales
Referrals increase your chances of interviewing at Asset Living by 2x.
#J-18808-Ljbffr
Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Our culture is built on leadership, teamwork, and a shared commitment to excellence.
Essential Duties & Responsibilities Financial Management
Post all payments and income from current and non‑current residents accurately, timely, and efficiently.
Process and reconcile daily account receivables.
Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
Post all charges to resident and non‑current resident accounts; bill back utilities where applicable.
Manage end‑of‑month closing procedures and reporting.
Maintain accurate and organized records; audit resident files to ensure accuracy.
Walk units and post all move‑out charges, statements, and security‑deposit refunds.
Personnel Management
Regular/daily onsite attendance is required.
Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives.
Ensure effective staff performance through ongoing training and coaching, in compliance with Asset training benchmarks.
Promote harmony and quality performance of staff through support and effective leadership.
Ensure staff compliance with company policies and procedures.
Lead leasing management, ensuring effective closing, follow‑up procedures, signing/documentation of leases, and accurate reporting.
Implement marketing strategies and systems per the annual marketing plan.
Handle resident complaints, concerns, and requests to ensure resident satisfaction.
Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters).
Effectively show, lease, and move in prospective residents.
Administrative Management
Provide excellent customer service and monitor service‑request turnaround and responsiveness of maintenance staff.
Maintain property appearance; ensure repairs are noted and completed promptly through regular inspections.
Supervise all business functions related to operations.
Plan for and allocate property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors).
Education / Experience
High School Diploma or equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to understand and perform all onsite software functions; basic computer skills required.
Basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
Perform tasks requiring prolonged standing or sitting, repetitive wrist and hand motions, and communication with others.
Move around to accomplish tasks, including ascending/descending ladders, stairs, scaffolding, and step stools.
Operate machinery or power tools, motor vehicles, or golf carts; carry objects up to 25 lbs.; work in tight spaces, overhead positions, and various environmental conditions.
Be able to work overtime, weekends, night hours (emergencies), and in small or enclosed spaces.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. The offer is dependent on the candidate’s relevant experience. The comprehensive total rewards package includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401 K with employer matching, and commission and performance bonuses when applicable. Full‑time employees receive paid sick days and company holidays.
Salary Range $25 per hour to $26 per hour.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Marketing and Sales
Referrals increase your chances of interviewing at Asset Living by 2x.
#J-18808-Ljbffr