Government Jobs
Lead Telecommunications Operator - Police
Government Jobs, Kingsville, Texas, United States, 78363
Telecommunications Operator
Performs the essential functions of a Telecommunications Operator; which includes but not limited to the following: - Proficient in the use of a computer-aided dispatch system (CAD) - Received emergency calls from the public requesting police and EMS services - Determine the nature and location of emergencies; determine priorities; and dispatch police and ems as necessary in accordance with established procedures. - Receive and process 911 emergency calls; answer non-emergency calls for assistance. - Maintains contact with all units on assignment; maintain status and location of emergency personnel. -Enter and retrieve information quickly from a variety of local and automated law enforcement systems. - Receive requests for information regarding vehicle registration; driving records; and warrants and provides pertinent data. - Monitor several radio channels. - Operate a variety of communications equipment including radio consoles; telephones and computer systems. - Provides the public with basic safeguard instructions in dangerous conditions prior to the arrival of trained police and/or EMS personnel. -Maintain accurate call information. Performance Measurement - High School diploma or GED - Minimum of 2 years of experience as a Telecommunications Operator - Intermediate Level Telecommunications license with TCOLE. - Must pass an extensive personal background check and be eligible and able to meet all requirements for compliance with CJIS and TCOLE. Knowledge of: - Communications policies and procedures. - Geographical locations including main streets and hundred blocks; City boundary limits; and response areas. Skills in: - Microsoft products including Work; Excel; PowerPoint; Office 365. - Problem solving; planning; developing; organizing; and implementing procedures and objectives. - Leading; motivating; and directing personnel in high stress environment; including inspiring confidence in subordinate personnel and new employees in training. - Establishing and maintaining effective working relationships with others. Abilities to: - Perform the essential functions of a Telecommunications Operator for the Kingsville Police Department. - Read and comprehend emergency communications books; manuals; and documentation. - Work effectively with minimal supervision; self-starter. - Apply sound reasoning abilities; critical thinking skills; good judgement; and common sense in decision making under pressure. Physical Demands and Working Conditions: Additional Information Disclaimer
Performs the essential functions of a Telecommunications Operator; which includes but not limited to the following: - Proficient in the use of a computer-aided dispatch system (CAD) - Received emergency calls from the public requesting police and EMS services - Determine the nature and location of emergencies; determine priorities; and dispatch police and ems as necessary in accordance with established procedures. - Receive and process 911 emergency calls; answer non-emergency calls for assistance. - Maintains contact with all units on assignment; maintain status and location of emergency personnel. -Enter and retrieve information quickly from a variety of local and automated law enforcement systems. - Receive requests for information regarding vehicle registration; driving records; and warrants and provides pertinent data. - Monitor several radio channels. - Operate a variety of communications equipment including radio consoles; telephones and computer systems. - Provides the public with basic safeguard instructions in dangerous conditions prior to the arrival of trained police and/or EMS personnel. -Maintain accurate call information. Performance Measurement - High School diploma or GED - Minimum of 2 years of experience as a Telecommunications Operator - Intermediate Level Telecommunications license with TCOLE. - Must pass an extensive personal background check and be eligible and able to meet all requirements for compliance with CJIS and TCOLE. Knowledge of: - Communications policies and procedures. - Geographical locations including main streets and hundred blocks; City boundary limits; and response areas. Skills in: - Microsoft products including Work; Excel; PowerPoint; Office 365. - Problem solving; planning; developing; organizing; and implementing procedures and objectives. - Leading; motivating; and directing personnel in high stress environment; including inspiring confidence in subordinate personnel and new employees in training. - Establishing and maintaining effective working relationships with others. Abilities to: - Perform the essential functions of a Telecommunications Operator for the Kingsville Police Department. - Read and comprehend emergency communications books; manuals; and documentation. - Work effectively with minimal supervision; self-starter. - Apply sound reasoning abilities; critical thinking skills; good judgement; and common sense in decision making under pressure. Physical Demands and Working Conditions: Additional Information Disclaimer