Designer Relations & Sales Operations Coordinator Job at Claire Crowe Collection

Designer Relations & Sales Operations Coordinator

Claire Crowe Collection · Dallas, TX (On-site)

Full-Time · Luxury Interiors · Client Experience + Sales Operations

Claire Crowe Collection is a high-end, nature-inspired metalwork studio serving interior designers and homeowners nationwide. We craft artisan fireplace screens, lighting, and sculptural metalwork with a focus on beauty, craftsmanship, and heirloom quality.

We're hiring a Designer Relations & Sales Operations Coordinator to support our trade clients, manage custom project details, and keep our sales operations running smoothly. This is a high-touch, detail-driven role supporting ~500+ designer inquiries per year.

If you love working with designers, enjoy managing many moving pieces, and pride yourself on clarity and follow-through, this could be an excellent fit.

What You'll Do

• Serve as a polished, responsive point of contact for interior designers and trade clients
• Prepare clear, accurate quotes (standard + custom) and guide designers through options
• Collect and clarify all required customization details; ensure clean handoff to production
• Manage order processing across QuickBooks, Shopify, CRM, and internal tracking sheets
• Approve and onboard new trade accounts; send welcome materials and maintain accurate records
• Maintain and organize the pre-sale CRM pipeline; track origins, follow-ups, and deal progression
• Respond same-day to email inquiries, phone calls, and marketplace inquiries (1stDibs/Chairish)
• Follow up on open quotes, open invoices, and dormant opportunities
• Support ongoing trade-program growth through thoughtful outreach and relationship nurture
• Use our AI tone-of-voice tools to keep communication polished, consistent, and on-brand

What Makes You a Strong Fit

• Experience in interior design, luxury furnishings, custom fabrication, or a related field
• Excellent written communication — polished, clear, warm, and confident
• Extremely organized and detail-obsessed
• Comfortable managing many active projects and long sales timelines
• Service-oriented mindset with a natural ability to build designer relationships
• Comfortable using CRM systems and learning AI tools for writing and workflow support
• Calm under pressure and proactive with follow-through

Why Join Us

• Work inside a small, creative, design-driven studio with a national trade presence
• Interact daily with talented interior designers and architects
• Play a meaningful role in the customer experience and the company's long-term growth
• Join a team deeply committed to craftsmanship, beauty, and sustainable, profitable growth

Compensation

• Base salary to be determined depending on experience
• Health insurance contribution
• PTO + paid holidays
• Participation in company growth bonus program

How to Apply

Please send your resume and a brief note about why this role speaks to you to:

claire@clairecrowecollection.com

We look forward to meeting you.