Tesla
What To Expect
Full-time, career position in the automotive Technical Publications department as a Technical Writer on the Owner’s Manual team. This team is responsible for documentation of owner-facing information including Owner’s Manuals, Warranties, Emergency Response Guides, and Safety Information Guides. The documents are delivered in-print, in-vehicle, and/or online (depending on the deliverable).
What You’ll Do
Gather information and requests from, and foster excellent working relationships with, subject matter experts (such as engineers, quality assurance, software developers, product managers, and technicians)
Consider all aspects of a document request and anticipate potential downstream issues that were not considered by others
Develop new and/or revise existing content as necessary and on time, based on the request
Work closely with team and manager to triage workload and priorities, while keeping track of upcoming delivery dates
Collaborate with Firmware and Program Management teams to keep track of upcoming changes and release dates (Project Management)
Ensure content is accurate (e.g., validate information accuracy, peer review others’ content, and follow review processes)
Strategize and implement process improvements for both documentation processes and peripherally-related processes. Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, and custom databases)
What You’ll Bring
Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
Strong attention to detail, organization, collaboration, and time management skills. Ability to be creative and open‑minded when approaching problems
Markup language experience (such as HTML, XML, DITA XML, or SGML)
Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
Content Management System (CMS) experience (such as SDL/RWS, etc.)
Style guideline experience (Simplified Technical English, S1000D, MIL‑STD, MMSTP, or custom style guide creation or contributions)
Benefits Compensation and Benefits
Aetna PPO and HSA plans – 2 medical plan options with $0 payroll deduction
Family‑building, fertility, adoption, and surrogacy benefits
Dental (including orthodontic coverage) and vision plans – both with $0 paycheck contribution options
Company‑paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible Aetna medical plan with HSA
Health and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company‑paid Basic Life, AD&D, short‑term and long‑term disability insurance
Employee Assistance Program
Paid sick and vacation time (flex time for salary positions), and paid holidays
Backup childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight‑loss and tobacco cessation programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation $76,000 – $180,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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What You’ll Do
Gather information and requests from, and foster excellent working relationships with, subject matter experts (such as engineers, quality assurance, software developers, product managers, and technicians)
Consider all aspects of a document request and anticipate potential downstream issues that were not considered by others
Develop new and/or revise existing content as necessary and on time, based on the request
Work closely with team and manager to triage workload and priorities, while keeping track of upcoming delivery dates
Collaborate with Firmware and Program Management teams to keep track of upcoming changes and release dates (Project Management)
Ensure content is accurate (e.g., validate information accuracy, peer review others’ content, and follow review processes)
Strategize and implement process improvements for both documentation processes and peripherally-related processes. Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, and custom databases)
What You’ll Bring
Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
Bachelor’s degree, certificate in Technical Writing, or equivalent professional experience
Strong attention to detail, organization, collaboration, and time management skills. Ability to be creative and open‑minded when approaching problems
Markup language experience (such as HTML, XML, DITA XML, or SGML)
Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
Content Management System (CMS) experience (such as SDL/RWS, etc.)
Style guideline experience (Simplified Technical English, S1000D, MIL‑STD, MMSTP, or custom style guide creation or contributions)
Benefits Compensation and Benefits
Aetna PPO and HSA plans – 2 medical plan options with $0 payroll deduction
Family‑building, fertility, adoption, and surrogacy benefits
Dental (including orthodontic coverage) and vision plans – both with $0 paycheck contribution options
Company‑paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible Aetna medical plan with HSA
Health and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company‑paid Basic Life, AD&D, short‑term and long‑term disability insurance
Employee Assistance Program
Paid sick and vacation time (flex time for salary positions), and paid holidays
Backup childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight‑loss and tobacco cessation programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation $76,000 – $180,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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