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PRIORITY CARES HOME SERVICES

Consolidation Map UX Designer (Lead)

PRIORITY CARES HOME SERVICES, New York, New York, us, 10261

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35 hours per week (excluding mandatory unpaid meal break after 6 hours)

Occasional weekend work may be required based on project needs

Scope of Services The UX Design Lead will serve as a strategic leader and advocate for user-centered, data-driven digital experiences for New Yorkers. This role reports to OTI Digital Service and works closely with the Innovation Team in the Mayor’s Office to improve digital access to child care services.

The UX Design Lead will apply interaction design and front-end development skills to design, prototype, and test user-focused solutions for a child care digital hub serving parents and childcare providers across New York City.

As the hub approaches launch, the role will focus on final design refinements, followed by the development and testing of new features for Version 2.0. Post-launch responsibilities include analyzing performance metrics, refining designs, and integrating new features to enhance usability and accessibility.

Key Responsibilities / Tasks

Collaborate with cross-functional teams including product managers, UX researchers, content strategists, and developers

Translate user needs and research insights into effective design solutions

Develop prototypes and high-fidelity designs for the childcare hub website

Conduct prototype testing for new features and analyze results to inform design decisions

Partner with content strategists to shape and enhance the overall content design strategy

Support post-launch optimization through performance tracking and iterative design improvements

Mandatory Skills & Experience Candidates without all mandatory skills will not be considered.

Minimum 8 years of professional experience in UX design

Portfolio link must be included on the resume

Strong visual design skills, including typography, spacing, and layout

Advanced proficiency in Figma, with experience creating end-to-end design solutions independently

Deep understanding of user-centered design processes, including user journey mapping, wireframing, high-fidelity mockups, and prototyping

Ability to translate user research and data insights into actionable design solutions

Strong collaboration skills and ability to incorporate feedback effectively

Experience working with product managers, content strategists, and developers

Experience conducting prototype testing and visual QA to ensure design fidelity

Excellent communication skills with the ability to explain design concepts to non-technical stakeholders

Bachelor’s degree in Design, UX Design, HCI, Computer Science, or a related field

Experience working in cross-disciplinary teams delivering user-centered digital products

Experience in public sector projects or working with government partners

Strong knowledge of design and design research methodologies

Experience conducting usability testing and interpreting research findingsFamiliarity working within constrained design systems and extending existing components

Knowledge of accessibility standards and inclusive design best practices

Demonstrated commitment to Diversity, Equity, and Inclusion (DEI) in design practice

Compensation: $100.00 per hour

About Us Priority Cares Home Services is a New York-based agency dedicated to providing compassionate care to communities across Queens, Brooklyn, Bronx, Westchester, and Staten Island. We offer coordination services for various Medicaid waiver programs, including NHTD, TBI, and PCA.

Our experienced team ensures that clients receive top-quality care from their designated caregivers, with ongoing support and information available as needed. We prioritize the comfort and well-being of both clients and caregivers, ensuring that aid/caregivers are paid on time and without hassle.

MISSION We are dedicated to delivering compassionate and reliable home care services that empower individuals to live with dignity and independence. Through CDPAP, NHTD, and TBI services, we ensure our clients receive personalized care that promotes well-being and enhances quality of life.

VISION To lead the home care industry in providing comprehensive, person-centered services that enable individuals to thrive in their own homes while fostering greater community support and involvement.

VALUES

Compassion : We put the well-being of our clients first, ensuring their comfort and care are at the heart of everything we do.

Independence : We support individuals in maintaining control over their lives and decisions through personalized care.

Respect : Every individual is treated with dignity, ensuring that their needs and preferences are prioritized.

Integrity : We uphold the highest ethical standards in care provision, ensuring transparency and accountability.

Inclusivity : We are committed to serving diverse populations and making our services accessible to all.

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