Novartis
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Director, Content Approval Operations
role at
Novartis
Summary Join Novartis as the Director of Content Approval Operations and lead strategic direction, resource planning, and functional execution across the US Integrated Marketing Organization (IMO). Ensure operational effectiveness, compliance, and scalability of the Material Approval Process (MAP) across the US product portfolio. Drive operational excellence, lead a high‑performing team, manage strategic service providers, and create value through transformation.
Location & Travel Base in East Hanover, NJ; not remote. Only local candidates considered; no relocation package. Requires approximately 5% travel (domestic/international).
Key Responsibilities
Team Leadership: Lead, coach, and develop a team of content approval professionals, fostering a high‑performance culture aligned with Novartis values. Define goals, KPIs, and development plans.
Vendor Management: Oversee external vendor relationships, ensuring performance aligns with SLAs, quality standards, and compliance expectations. Lead onboarding, training, and continuous improvement.
Capacity Creation & Operational Excellence: Identify and implement capabilities to streamline and automate content approval workflows. Drive initiatives that reduce cycle times, increase throughput, and improve quality.
Resource Planning: Develop and execute resource models to support fluctuating content volumes across brands and channels, balancing internal and external resources.
Strategic Leadership: Serve on the Content Supply Chain Operations leadership team, contributing to long‑term strategy and transformation initiatives. Represent Content Approval Services in forums, audits, and compliance reviews.
Project/Workstream Delivery: Lead execution of key initiatives such as process design, content system implementation, and planning capabilities to enhance efficiency.
Change Agent: Listen actively, address obstacles, adapt approaches, and foster readiness for change while building a common understanding of goals and outcomes.
Essential Requirements
Education: Bachelor’s degree required; advanced degree preferred in Business, Marketing, Communications, Digital Media, or related fields.
8+ years in pharmaceutical, biotech, or healthcare marketing operations with proven leadership in content operations transformation, regulatory/medical/legal (RML) review processes, or marketing compliance.
Experience managing cross‑functional teams and external vendors.
Familiarity with content management and approval platforms (e.g., Veeva Vault PromoMats, Aprimo).
Strong understanding of FDA and industry regulations related to promotional and medical content.
Demonstrated ability to lead change, drive process improvement, and manage complex operations.
Excellent communication, stakeholder management, and problem‑solving skills.
Proficiency in Agile methodologies and digital content lifecycle management.
Compensation Summary The salary range is $168,000 to $312,000 per year. The final salary depends on skills and experience and will be reviewed periodically. It includes performance‑based cash incentive and, depending on the level, eligibility for annual equity awards. Eligible US employees receive a comprehensive benefits package (health, life, disability, 401(k) with company match) and generous time‑off (vacation, personal days, holidays).
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people who collaborate, support, and inspire each other. Join us to create breakthroughs that change patients’ lives.
Benefits and Rewards Read our handbook to learn how we help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of this position, please send an e‑mail to jobs@novartis.com or call +1(877)395-2339 and let us know the nature of your request and contact information. Please include the job requisition number in your message.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Marketing, Public Relations, and Writing/Editing
Industries
Pharmaceutical Manufacturing
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Director, Content Approval Operations
role at
Novartis
Summary Join Novartis as the Director of Content Approval Operations and lead strategic direction, resource planning, and functional execution across the US Integrated Marketing Organization (IMO). Ensure operational effectiveness, compliance, and scalability of the Material Approval Process (MAP) across the US product portfolio. Drive operational excellence, lead a high‑performing team, manage strategic service providers, and create value through transformation.
Location & Travel Base in East Hanover, NJ; not remote. Only local candidates considered; no relocation package. Requires approximately 5% travel (domestic/international).
Key Responsibilities
Team Leadership: Lead, coach, and develop a team of content approval professionals, fostering a high‑performance culture aligned with Novartis values. Define goals, KPIs, and development plans.
Vendor Management: Oversee external vendor relationships, ensuring performance aligns with SLAs, quality standards, and compliance expectations. Lead onboarding, training, and continuous improvement.
Capacity Creation & Operational Excellence: Identify and implement capabilities to streamline and automate content approval workflows. Drive initiatives that reduce cycle times, increase throughput, and improve quality.
Resource Planning: Develop and execute resource models to support fluctuating content volumes across brands and channels, balancing internal and external resources.
Strategic Leadership: Serve on the Content Supply Chain Operations leadership team, contributing to long‑term strategy and transformation initiatives. Represent Content Approval Services in forums, audits, and compliance reviews.
Project/Workstream Delivery: Lead execution of key initiatives such as process design, content system implementation, and planning capabilities to enhance efficiency.
Change Agent: Listen actively, address obstacles, adapt approaches, and foster readiness for change while building a common understanding of goals and outcomes.
Essential Requirements
Education: Bachelor’s degree required; advanced degree preferred in Business, Marketing, Communications, Digital Media, or related fields.
8+ years in pharmaceutical, biotech, or healthcare marketing operations with proven leadership in content operations transformation, regulatory/medical/legal (RML) review processes, or marketing compliance.
Experience managing cross‑functional teams and external vendors.
Familiarity with content management and approval platforms (e.g., Veeva Vault PromoMats, Aprimo).
Strong understanding of FDA and industry regulations related to promotional and medical content.
Demonstrated ability to lead change, drive process improvement, and manage complex operations.
Excellent communication, stakeholder management, and problem‑solving skills.
Proficiency in Agile methodologies and digital content lifecycle management.
Compensation Summary The salary range is $168,000 to $312,000 per year. The final salary depends on skills and experience and will be reviewed periodically. It includes performance‑based cash incentive and, depending on the level, eligibility for annual equity awards. Eligible US employees receive a comprehensive benefits package (health, life, disability, 401(k) with company match) and generous time‑off (vacation, personal days, holidays).
Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people who collaborate, support, and inspire each other. Join us to create breakthroughs that change patients’ lives.
Benefits and Rewards Read our handbook to learn how we help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status disability, or any other legally protected status.
Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of this position, please send an e‑mail to jobs@novartis.com or call +1(877)395-2339 and let us know the nature of your request and contact information. Please include the job requisition number in your message.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Marketing, Public Relations, and Writing/Editing
Industries
Pharmaceutical Manufacturing
#J-18808-Ljbffr