Customs Brokerage Entry Writer Job at Confidential in San Jose

Must have Customs Brokerage Entry Writing experience.

Onsite availability in the San Francisco office is also a must have for this role.

Job Description

We are seeking a skilled and detail-oriented professional to join our team. This role combines responsibilities for Customs brokerage and drawback entry processing, with a strong emphasis on providing and maintaining effective customer service, resolving shipment-related issues, and ensuring compliance with U.S. Customs and participating Government Agencies (PGAs). If you have experience in Customs brokerage, drawback processing, and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

Responsibilities

• Process Customs brokerage for air and ocean shipments, including data entry and preparation of import-related documentation for submission to U.S. Customs and PGAs.
• Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities.
• Follow up on Customs matters, resolve issues, and maintain accurate documentation and records in systems like Cargowise.
• Assemble and file drawback entries with U.S. Customs, ensuring accuracy and compliance.
• Prepare and manage billing packages for customers.
• Maintain and update shared Excel and Google spreadsheets to track key data for the Customs teams.
• Provide timely responses to customer and inter-company inquiries, resolving problems efficiently.
• Save and organize electronic records of all documentation in systems such as Cargowise.
• Collaborate with management and internal personnel to meet customer requirements and maintain high service standards.

Qualifications & Requirements

• High school diploma or equivalent required; an associate degree or higher is preferred.
• Minimum of 4 years of experience in Customs brokerage for air and ocean shipments.
• Minimum of 2 year of data entry experience in a professional office environment.
• Proficiency in Windows and Microsoft Office Suite (Excel expertise is essential).
• Experience with Customs Brokerage software; experience working with Cargowise is a plus.
• Familiarity with Google Docs is a plus.
• Strong organizational skills and extreme attention to detail.
• Excellent communication skills (verbal and written).
• Must be a team player who can also work independently.
• Ability to thrive in a busy, fast-paced environment.
• Knowledge of the import business, Customs brokerage, and drawback processing is a plus.
• Customs Broker's License, FTZ experience and CargoWise experience all preferred but not required

If you are detail-oriented, organized, and ready to make an impact in the Customs and drawback space, apply today to join our dynamic team!

In Summary: We are seeking a skilled and detail-oriented professional to join our San Francisco office . This role combines responsibilities for Customs brokerage and drawback entry processing . Must have Customs Brokerage Entry Writing experience . Must be a team player and thrive in a busy, fast-paced environment . En Español: Debe tener experiencia en escritura de entradas al agente aduanero.La disponibilidad in situ en la oficina de San Francisco también es una necesidad para este papel. Descripción del trabajoEstamos buscando un profesional calificado y orientado a los detalles para unirse a nuestro equipo. Este rol combina las responsabilidades de corretaje aduanero y procesamiento de devoluciones, con un fuerte énfasis en proporcionar y mantener un servicio efectivo al cliente, resolver problemas relacionados con el envío y garantizar el cumplimiento con Aduanas estadounidenses y agencias gubernamentales (AGP) participantes. Si tiene experiencia en corretajes aduaneros, procesamientos de devolución y disfruta trabajando en un entorno colaborativo y acelerado, nos encantaría escucharlo.ResponsibilitiesProcess Customs brokerage for air and ocean shipments, including entry data and preparation of import-related documentation for submission to U.S.A. Aduanas, garantizar la exactitud y el cumplimiento.Preparar y gestionar paquetes de facturación para los clientes.Calificaciones y requisitosSe requieren diplomas escolares superiores o equivalentes; se prefieren hojas de cálculo compartidas de Excel y Google para rastrear datos clave para los equipos aduaneros.Proporcionar respuestas oportunas a las consultas del cliente e interempresariales, resolver problemas eficientemente.Salvar y organizar registros electrónicos de toda la documentación en sistemas como Cargowise.Colaborar con la gerencia y personal interno para cumplir con los requerimientos del cliente y mantener altos estándares de servicio.Qualificaciones y RequisitosEs necesario obtener un diploma universitario superior o equivalente asociado de Customs.Minimum de 4 años de experiencia en corretaje de aduana para buques aéreos y oceánicos.Mínimo de 2 años de información introducida en un entorno profesional de oficina.Habilidades profesionales y habilidades de Microsoft (Excelpecialidad Excelpaise es una prioridad).Trabajar con el equipo de Broker Office es esencial para satisfacer sus necesidades y mantener unos niveles elevados de atención al cliente.