Director, Creator Growth and Support (San Francisco) Job at Linktree in San Fran

Director, Creator Growth and Support

United States Los Angeles, CA San Francisco, CA
Marketing
Hybrid
Full-time

The Role

Were looking for a Director, Creator Growth & Support to lead our strategy for scaled creator acquisition, onboarding, and retention. This role will shape how Linktree expands its user base across key creator verticals and new business categories (like real estate, restaurants, and fitness), while ensuring our most valuable users get the support and success outcomes they need.

This leader will sit at the intersection of growth marketing, partnerships, and customer success , developing scalable programs to attract, onboard, and grow creators and small businesses globally. Youll build the systems and partnerships that create a self-sustaining acquisition and retention flywheel.

What Youll Do

Growth Strategy & Vertical Expansion

• Own the scaled acquisition and activation strategy for creators across prioritized verticals, defining the playbooks that unlock repeatable growth.
• Partner with Insights and Growth Marketing to identify high-potential segments, test acquisition levers, and build conversion funnels that move users from awareness to activation.
• Develop vertical-specific go-to-market strategies for potential growth categories.
• Build a vertical growth flywheel by connecting acquisition channels, product usage, and creator advocacy into a compounding system.

Partnerships & Ecosystem Development

• Lead partnerships that drive distribution, awareness, and adoption, including platform integrations, creator networks, and category associations.
• Collaborate on co-marketing campaigns and ambassador programs that position Linktree as the default choice for creators.
• Establish scalable frameworks for referral, affiliate, and ecosystem programs that accelerate growth in key verticals.

Creator Support Systems

• Design and operationalize the topcreator and topbusiness onboarding experience to ensure rapid activation and high retention.
• Partner with Customer Support and Lifecycle to create differentiated experiences for highvalue users, including education, playbooks, and direct support models.
• Build feedback loops from top creators to inform growth, product, and messaging strategies.

Leadership & Collaboration

• Build and lead a small, highleverage team spanning partnerships, creator success, and vertical growth.
• Collaborate across Marketing, Product, and Partnerships to align on metrics, initiatives, and insights.
• Serve as a key voice in how Linktree expands from a creatorfirst brand into a platform for all digital entrepreneurs.

What Youll Bring

• 812+ years of experience in growth, partnerships, or marketing leadership , ideally within creator economy, SaaS, or digital platform environments.
• Proven success designing and scaling acquisition systems across multiple channels (paid, partnership, organic, lifecycle).
• Strong understanding of creator behavior , including what drives adoption, retention, and monetization.
• Track record of leading crossfunctional teams and turning data into strategic insight and action.
• Balance of analytical rigor and creative marketing instinct; able to zoom between strategy and execution.
• Bonus Points: experience with SMB and creatorpreneur segments.

Linktree is committed to providing a fair and competitive compensation package including cash, equity, and benefits. The base salary offered for this role is targeted at $190$215 for roles based in San Francisco and Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope, and may vary from the range listed.

P.S. If you dont tick every box in this listing, please dont rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes so if this role resonates with you, hit that apply button!

Our Story

Were on a mission to empower anyone to curate, grow, and monetize their digital universe. We created the link in bio category and were just getting started. From creators, artists, and entrepreneurs to global brands, were redefining how people connect with their communities, showcase their content and promote products all in one link.

Today, a community of 70+ million use Linktree, including icons like Adidas, TikTok, the UN Environmental Program, The NFL, Manchester United, World Central Kitchen, Sabrina Carpenter, Olivia Rodrigo, and Selena Gomez. With 48,000 new accounts created every day, Linktree is the fastestgrowing leader in our space.

Weve teamed up with some of the worlds biggest platforms including TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit, Laylo, and Kajabi, to unify Linkers digital spaces, and we partner with retail brands Amazon, Lululemon, Nike, Target, Sephora, Lululemon, and more to share products they love.

Were a tightknit, passionate team building bestinclass tools that make online presence simple, powerful, and yours. If you're excited by the idea of shaping a new category, setting the standard, and making space for everyone to be seen and succeed, wed love to meet you.

Where and How We Work

We're a global, diverse team spread across continents with offices in London, Los Angeles, Melbourne, and San Francisco. We work together flexibly and you can choose the setup that works best for you: fully remote or a hybrid mix of office and home.

We offer autonomy in how you structure your days and weeks. While were mindful of time zones and occasionally collaborate outside the typical 95, we lean into async work to keep things flowing. Our culture is familyfriendly and Zoomcasual where kids, pets, and delivery drivers are welcome.

How well help you thrive

Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together (one of our values). Some ways we support you:

• An annual wellbeing allowance to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office setup the choice is yours!
• 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance for USbased employees.
• Employer contribution towards your retirement.
• Generous time off for vacation, holidays, parental leave, volunteer time, and other categories.
• Employee stock option program - we want each and every employee to share in the companys success.

At Linktree, we believe in promoting a culture that celebrates unique backgrounds, talents, and experiences, and were proud to be an equal opportunity workplace. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age or other lived experience. If you require accommodations to fully participate in our opportunities, please dont hesitate to reach us at talent@linktr.ee your needs are important to us.

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