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Net2Source (N2S)

Net2Source (N2S) is hiring: Contract UX Designer (remote) in Fort Worth

Net2Source (N2S), Fort Worth, TX, US

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Product Designer Location: Fort Worth, TX (Hybrid) This job is a member of the Digital Customer Experience team within the Customer Experience Organization. We're a multidisciplinary UX team that drives the user experience for our customer and employee facing applications. In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation. This role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise. You'll get to showcase your experience and knowledge in interaction / visual design, information architecture, user research and UX strategy. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. •Influence outcomes and Product Owner decisions based on UX best practices, design principles and research, using agile methodologies. •Collect, analyze, present and action feedback and manage changes to UX deliverables. •Provide timely status updates (including work left to do, issues and risks) using project management tools like Rally, Jira, Aha!, Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system. •Develop conceptual diagrams, wireframes, visual mock-ups and prototypes that consider systems thinking and information architecture. •Regularly formulate and test hypotheses during design iterations. •Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas. •Lead end-to-end UX design processes, from ideation through execution. •Ensure designs are responsive and adaptive for both desktop and mobile platforms. Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training •3+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar •Experience working closely with Engineers from inception through implementation in an agile environment •Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms •Experience with design for mobile app (iOS and Android), desktop and web applications Master's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training •5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar •Experience with accessibility standards, including WCAG 2.0+ company compliance, localization and inclusive design •Ability to adopt and contribute to design systems and promote design standardization across the enterprise •Proven ability to work in Product and Design Ops environments to meet evolving organizational needs Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.) •Understanding of HTML, CSS, JavaScript and other frontend development languages •Advanced analytical skills dealing with complex data problems and implementing sustainable solutions •Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus •Ability to manage multiple concurrent projects and communicate effectively with non-technical users •Strong understanding of user-cantered design principles and a solid grasp of trends in web and app design •Familiarity with emerging technology such as generative AI and spatial computing •Proficiency in using project management tools (Rally, Jira, Aha!, Storytelling and presentation skills to effectively communicate design decisions