HOTWORX is hiring: General Manager (Fitness Studio) in Concord

Position Overview

As the General Manager, you are the face of the studio and the driver of its success. Your mission is to develop and maintain the studio through effective management, aggressive marketing, and consultative sales. You will lead all sales efforts, drive membership growth, and ensure every member receives a "5-star" experience.

Requirements

• 2+ years previous experience in sales and management (fitness or service industry preferred).
• Strong social media skills to help drive awareness, consideration and sales.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Proficiency with computers, studio software and strong attention to detail and accuracy.
• Strong interpersonal skills (in-person, on the phone and via email) with the ability to motivate a team and build lasting relationships with the local community.
• Trustworthy and ability to gracefully handle conflict.
• Friendly, outgoing personality and can-do, optimistic attitude.
• Must personally lead a healthy lifestyle and love fitness.
• Ability to work a full-time 40-hour schedule, including the specific hours required for studio operations.
• Must complete all HOTWORX University certifications and maintain CPR/First Aid certification.

Key Responsibilities

• Sales & Growth: Lead all membership sales efforts, meet monthly performance goals, and use measurement tools within HOTWORX software to track progress.
• Team Leadership: Recruit, interview, hire, and train a high-performing team of Trainer Sales Associates (TSAs).
• Operations & Maintenance: Manage staff schedules, process bi-monthly payroll, manage retail inventory and maintain the HIGHEST standards of studio cleanliness and equipment functionality. Daily cleaning of all areas (including lobby area, saunas, functional training area and restrooms) and monthly deep cleaning sessions in order to maintain sanitation standards.
• Marketing & Branding: Execute local and national marketing tactics, manage social media posting and engagement and represent the HOTWORX brand professionally at all times.
• Member Experience: Foster a positive, energetic culture that prevents member attrition and encourages a healthy lifestyle. Plan community events and increase member referrals through referral programs.
• Compensation: Competitive base salary plus unlimited commissions and bonuses based on performance.
• Substantial paid training and professional certifications provided.
• Free studio membership and substantial discounts on retail products.
• Opportunity to be part of an innovative, rapidly growing fitness brand from the ground up.