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Harford Community College

Web and Intranet Content Coordinator

Harford Community College, Bel Air, Maryland, United States, 21014

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Position Overview Web and Intranet Content Coordinator

Full‑time staff / management

Starting salary range $56,751-$73,777

About Harford Community College Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid‑sized, comprehensive institution, we are committed to delivering high‑quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever‑evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our

website .

Affirmative Action and Equal Employment Opportunity Statement Harford Community College is committed to the principles of affirmative action and equal employment opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status.

Benefits Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, and 18 days of paid vacation. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long‑term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long‑term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available!

Job Description The purpose of this position is to manage, organize and optimize content across the College's public website and internal intranet. This role ensures both platforms are engaging, accurate, user‑friendly, and aligned with organizational and marketing goals and branding. The coordinator works closely with departments to support communication, collaboration, and access to information for both external and internal audiences. This is accomplished by developing message strategy, content creation, website templates, content management tools, analytics and information architecture; assisting College departments with site design, development, web‑related issues and all issues associated with the Intranet (OwlNet); maximizing effective use of the Content Management System within the website and intranet; creating, designing, and implementing training sessions for campus users; analyzing website performance and troubleshooting and repairing errors and broken links. Other duties include aligning the website and third‑party applications and, in conjunction with ITS, monitoring performance of the web server.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non‑residents are expected to relocate to meet this requirement.

Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position

Required Education Associate's degree in Information Technology, Communications or Digital Media

Required Experience Minimum of three years of demonstrated experience in UX/UI, Information Architecture, Content Strategy, Web Design, HTML/CSS Basics, OR Content Management Systems

Required Knowledge, Skills, & Abilities

Proficiency with content management systems

Understanding of templates, page building, media libraries, and version control.

Basic HTML knowledge with HTML/CSS with the ability to make small layout or formatting adjustments and understanding how content interacts with front‑end design

Knowledge of search engine optimization with keyword research, on‑page optimization (titles, meta descriptions, headings), and understanding of accessibility and site structure best practices.

Knowledge of tracking and reporting analytics with Google Analytics, GA4, Google Tag Manager and the ability to track KPIs, interpret traffic, and propose improvements.

Understanding of digital asset management including organizational skills for images, documents, and media and understanding of file types, compression, and licensing

Proficiency in operating computers and related software, printers, and other standard office equipment

Knowledge of, and ability to apply applicable policies, procedures, and/or practices

Ability to establish and maintain effective working relationships

Ability to communicate effectively, both verbally and in writing

Skill in utilizing sound judgement to make effective decisions

Skill in organizing, evaluating, and analyzing complex information

Ability to read and understand information and ideas presented in writing

Ability to accurately prepare documents, reports, and correspondence

Preferred Qualifications

Google and Webmaster certifications

Experience with OmniUpdate

Hours per Week 40 - 100%

General Weekly Work Schedule 9 AM-5 PM Monday-Friday

May be required to work additional hours as needed during emergency situations.

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