RELX INC
Job Summary:
A UX Designer II defines the customer interactions of our products. She/he owns and executes part of the design strategy for a business or product line. She/he is seen as a critical stakeholder for the design of new products.
Responsibilities
Customer (or User) Focus
Works collaboratively with research to help identify opportunities to better understand customer’s needs.
Understands how his/her role impacts customer satisfaction.
Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
Creative Problem Solving
Can work proactively with technology, product and other key stakeholders to come up with new and creative ideas.
Can generate new ideas by analyzing product data for insights.
Proposes solutions when faced with a new design challenge.
Seeks new ideas from other internal stakeholders.
Product Design
Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams.
Works with UX Researcher to understand the user needs.
Collaborate on when to execute usability testing for applicable projects.
Deliver established UCD solutions/processes.
Good interaction design skills and attention to detail.
Introduces new design patterns and style guides.
Can clearly articulate design rationale and concepts.
Data Driven Analysis & Testing
Proactively uses data to establish key metrics for projects.
Explores data from analytics packages, customer insight or other sources to understand context of research work.
Identifies gaps where data is needed.
Regularly tests design work with users in partnership with UX Research team.
Iterates research methods based on testing and data analysis.
Technical Skills
Has a very good knowledge of the tech stack of the organisation.
Understands the nuances of designing for different platforms.
Uses design software (Axure, Sketch, Invsion) to intermediate level.
Builds good working relationships with tech teams.
Uses relevant tools for communicating designs to developers.
Competencies Personal Capability
Practices Self-Development
Continually develops depth and breadth in key competencies
Takes concrete actions relating to feedback to improve performance
Actively seeks feedback from others
Understands own strengths and weaknesses and looks for opportunities to build on both
Solves Problems and Analyzes Issues
Is able to ask effective questions and collect facts from multiple sources in order to solve problems
Is able to effectively identify and analyze problems and propose solutions
Effectively manages day-to-day issues and problems without intervention
Innovates
Brainstorms" with others to look for different approaches to current process and tasks
Looks for opportunities to develop new ideas or thinking within own role
Experiments with new ideas as part of role
Interpersonal Skills
Communicates Powerfully and Prolifically
Demonstrates effective conversational skills, including active listening and questioning
Shares information relevant to own role
Participates in team presentations
Collaboration and Teamwork
Encourages co-operation between all members of the team
Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
Help people to resolve conflict
Identifies and removes barriers to team performance
Identifies ways for further collaboration across teams
Builds Relationships
Establishes rapport with others on the team and across teams
Works effectively with others to get work done
Treats all individuals with respect
Handles difficult situations, minimising conflict
Experience (US Only) and Education Suggested Minimum Years of Experience: 4-6 years
Critical Experiences (Required for entry into this role): N/AEducation to Qualify:
U.S. National Base Pay Range:
$70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
#J-18808-Ljbffr
A UX Designer II defines the customer interactions of our products. She/he owns and executes part of the design strategy for a business or product line. She/he is seen as a critical stakeholder for the design of new products.
Responsibilities
Customer (or User) Focus
Works collaboratively with research to help identify opportunities to better understand customer’s needs.
Understands how his/her role impacts customer satisfaction.
Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
Creative Problem Solving
Can work proactively with technology, product and other key stakeholders to come up with new and creative ideas.
Can generate new ideas by analyzing product data for insights.
Proposes solutions when faced with a new design challenge.
Seeks new ideas from other internal stakeholders.
Product Design
Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams.
Works with UX Researcher to understand the user needs.
Collaborate on when to execute usability testing for applicable projects.
Deliver established UCD solutions/processes.
Good interaction design skills and attention to detail.
Introduces new design patterns and style guides.
Can clearly articulate design rationale and concepts.
Data Driven Analysis & Testing
Proactively uses data to establish key metrics for projects.
Explores data from analytics packages, customer insight or other sources to understand context of research work.
Identifies gaps where data is needed.
Regularly tests design work with users in partnership with UX Research team.
Iterates research methods based on testing and data analysis.
Technical Skills
Has a very good knowledge of the tech stack of the organisation.
Understands the nuances of designing for different platforms.
Uses design software (Axure, Sketch, Invsion) to intermediate level.
Builds good working relationships with tech teams.
Uses relevant tools for communicating designs to developers.
Competencies Personal Capability
Practices Self-Development
Continually develops depth and breadth in key competencies
Takes concrete actions relating to feedback to improve performance
Actively seeks feedback from others
Understands own strengths and weaknesses and looks for opportunities to build on both
Solves Problems and Analyzes Issues
Is able to ask effective questions and collect facts from multiple sources in order to solve problems
Is able to effectively identify and analyze problems and propose solutions
Effectively manages day-to-day issues and problems without intervention
Innovates
Brainstorms" with others to look for different approaches to current process and tasks
Looks for opportunities to develop new ideas or thinking within own role
Experiments with new ideas as part of role
Interpersonal Skills
Communicates Powerfully and Prolifically
Demonstrates effective conversational skills, including active listening and questioning
Shares information relevant to own role
Participates in team presentations
Collaboration and Teamwork
Encourages co-operation between all members of the team
Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
Help people to resolve conflict
Identifies and removes barriers to team performance
Identifies ways for further collaboration across teams
Builds Relationships
Establishes rapport with others on the team and across teams
Works effectively with others to get work done
Treats all individuals with respect
Handles difficult situations, minimising conflict
Experience (US Only) and Education Suggested Minimum Years of Experience: 4-6 years
Critical Experiences (Required for entry into this role): N/AEducation to Qualify:
U.S. National Base Pay Range:
$70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
#J-18808-Ljbffr