University of Tennessee, Knoxville
Office Manager - Office of Communications & Marketing - UTK
University of Tennessee, Knoxville, Knoxville, Tennessee, United States, 37955
Office Manager - Office of Communications & Marketing - UTK
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Office Manager - Office of Communications & Marketing - UTK
role at
University of Tennessee, Knoxville
Reporting to the Business Manager, the Office Manager supports the operational, technological, and administrative infrastructure of the Office of Communications & Marketing (OCM), ensuring that staff across multiple locations have the resources, systems, and support needed to deliver high‑quality work aligned with the university’s mission.
Responsibilities
Executive administrative support: provide high‑level administrative support to OCM executive leadership.
General administrative support: serve as the first point of contact for visitors to OCM; take ownership of administrative processes and responsibilities on behalf of OCM including mail and deliveries, conference room reservations and meeting support, parking administration, and office supply management.
HR support: manage processes for onboarding new employees and offboarding departing employees; oversee payroll activities to ensure deadlines are met; manage student and temp hiring; provide support for the OCM’s intern program.
Manage office physical space across multiple locations: oversee physical office space across multiple locations, ensuring functionality, safety, and alignment with university standards.
Manage departmental equipment: oversee the ordering, deployment, tracking, and maintenance of departmental equipment.
Qualifications Required
High school diploma and four years of administrative experience in an office environment or bachelor’s degree and two years of administrative experience in an office environment.
Knowledge, Skills, And Abilities
Exceptional customer service and interpersonal skills
Knowledge of basic office management
Excellent oral and written communications skills
Strong organizational skills and attention to detail
Commitment to supporting the workload of the entire team in a positive, equitable, and flexible manner
Strong personal initiative and ability to proactively manage and prioritize assigned tasks and meet deadlines
Professional integrity, including a thorough understanding of confidentiality
Demonstrated judgment skills and tact in handling sensitive situations
Proficiency with the Microsoft Office software suite and Adobe applications
Understanding of basic computer hardware and software set‑up and troubleshooting
Desire and ability to learn new processes, technology, and software as necessary to ensure the effective administration of the office.
Preferred
Five or more years of administrative experience in an office environment
Experience in higher education
Work Location
Knoxville, TN – Onsite position
Compensation And Benefits
UT market range: MR06
UT benefits include health insurance, retirement plans through the State of Tennessee, generous annual and sick leave accruals, longevity pay, tuition waivers and discounts, and more.
Application Instructions For full consideration, applicants must apply electronically and submit a cover letter, resume, and the names, email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.
About The Office of Communications & Marketing The Office of Communications and Marketing is dedicated to advancing the university’s reputation. Staff members support the institution’s mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience‑focused communications based on data, best‑practices, and emerging trends.
The division comprises several cross‑functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Higher Education
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Office Manager - Office of Communications & Marketing - UTK
role at
University of Tennessee, Knoxville
Reporting to the Business Manager, the Office Manager supports the operational, technological, and administrative infrastructure of the Office of Communications & Marketing (OCM), ensuring that staff across multiple locations have the resources, systems, and support needed to deliver high‑quality work aligned with the university’s mission.
Responsibilities
Executive administrative support: provide high‑level administrative support to OCM executive leadership.
General administrative support: serve as the first point of contact for visitors to OCM; take ownership of administrative processes and responsibilities on behalf of OCM including mail and deliveries, conference room reservations and meeting support, parking administration, and office supply management.
HR support: manage processes for onboarding new employees and offboarding departing employees; oversee payroll activities to ensure deadlines are met; manage student and temp hiring; provide support for the OCM’s intern program.
Manage office physical space across multiple locations: oversee physical office space across multiple locations, ensuring functionality, safety, and alignment with university standards.
Manage departmental equipment: oversee the ordering, deployment, tracking, and maintenance of departmental equipment.
Qualifications Required
High school diploma and four years of administrative experience in an office environment or bachelor’s degree and two years of administrative experience in an office environment.
Knowledge, Skills, And Abilities
Exceptional customer service and interpersonal skills
Knowledge of basic office management
Excellent oral and written communications skills
Strong organizational skills and attention to detail
Commitment to supporting the workload of the entire team in a positive, equitable, and flexible manner
Strong personal initiative and ability to proactively manage and prioritize assigned tasks and meet deadlines
Professional integrity, including a thorough understanding of confidentiality
Demonstrated judgment skills and tact in handling sensitive situations
Proficiency with the Microsoft Office software suite and Adobe applications
Understanding of basic computer hardware and software set‑up and troubleshooting
Desire and ability to learn new processes, technology, and software as necessary to ensure the effective administration of the office.
Preferred
Five or more years of administrative experience in an office environment
Experience in higher education
Work Location
Knoxville, TN – Onsite position
Compensation And Benefits
UT market range: MR06
UT benefits include health insurance, retirement plans through the State of Tennessee, generous annual and sick leave accruals, longevity pay, tuition waivers and discounts, and more.
Application Instructions For full consideration, applicants must apply electronically and submit a cover letter, resume, and the names, email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.
About The Office of Communications & Marketing The Office of Communications and Marketing is dedicated to advancing the university’s reputation. Staff members support the institution’s mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience‑focused communications based on data, best‑practices, and emerging trends.
The division comprises several cross‑functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Higher Education
#J-18808-Ljbffr