FF Inc
Location:
Fort Worth, TX Employment Type:
Full-Time
Base pay range $50,000.00/yr – $60,000.00/yr
About the Role We are looking for a friendly, organized, and detail-oriented Communications Assistant to serve as a key point of contact between our company, customers, and partners. In this role, you will assist with day-to-day communication, respond to inquiries, help manage customer interactions, and ensure clear, consistent messaging across all channels. This position is ideal for someone who enjoys speaking with people, solving problems, and supporting customers in a professional setting.
Key Responsibilities
Respond to customer inquiries via phone, email, or in-person communication
Provide accurate information about products, services, schedules, and company policies
Assist with resolving customer concerns or escalating issues when needed
Maintain a positive, helpful, and professional tone in all interactions
Coordinate communication between internal teams and customers to ensure timely follow-ups
Track and document customer communication, requests, and feedback
Support appointment scheduling, confirmations, and customer reminders
Assist with preparing simple customer-facing updates, notices, or FAQs
Help maintain organization of contact lists, communication logs, and customer records
Qualifications
Strong verbal and written communication skills
Friendly and professional customer-facing demeanor
Ability to stay calm and helpful during busy periods
Strong organizational skills and attention to detail
Basic computer and data-entry skills
Previous experience in customer service, administrative support, or communication roles is helpful but not required
Reliable, punctual, and comfortable working in a fast-paced environment
What We Offer
Competitive pay with bonus potential Ideal Candidate You will succeed in this role if you enjoy helping people, communicating clearly, and acting as a dependable link between customers and the team. If you’re patient, organized, and customer-focused, this position offers a great long-term path.
Skills: communication, live events, engage, activations, retail, customer, sales, events, live
Seniority Level Entry level
Job Function Marketing, Public Relations, and Writing/Editing
Industry Business Consulting and Services
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Fort Worth, TX Employment Type:
Full-Time
Base pay range $50,000.00/yr – $60,000.00/yr
About the Role We are looking for a friendly, organized, and detail-oriented Communications Assistant to serve as a key point of contact between our company, customers, and partners. In this role, you will assist with day-to-day communication, respond to inquiries, help manage customer interactions, and ensure clear, consistent messaging across all channels. This position is ideal for someone who enjoys speaking with people, solving problems, and supporting customers in a professional setting.
Key Responsibilities
Respond to customer inquiries via phone, email, or in-person communication
Provide accurate information about products, services, schedules, and company policies
Assist with resolving customer concerns or escalating issues when needed
Maintain a positive, helpful, and professional tone in all interactions
Coordinate communication between internal teams and customers to ensure timely follow-ups
Track and document customer communication, requests, and feedback
Support appointment scheduling, confirmations, and customer reminders
Assist with preparing simple customer-facing updates, notices, or FAQs
Help maintain organization of contact lists, communication logs, and customer records
Qualifications
Strong verbal and written communication skills
Friendly and professional customer-facing demeanor
Ability to stay calm and helpful during busy periods
Strong organizational skills and attention to detail
Basic computer and data-entry skills
Previous experience in customer service, administrative support, or communication roles is helpful but not required
Reliable, punctual, and comfortable working in a fast-paced environment
What We Offer
Competitive pay with bonus potential Ideal Candidate You will succeed in this role if you enjoy helping people, communicating clearly, and acting as a dependable link between customers and the team. If you’re patient, organized, and customer-focused, this position offers a great long-term path.
Skills: communication, live events, engage, activations, retail, customer, sales, events, live
Seniority Level Entry level
Job Function Marketing, Public Relations, and Writing/Editing
Industry Business Consulting and Services
#J-18808-Ljbffr