Campers Inn RV
Campers Inn RV is looking for a
Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed.
At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward‑thinking ideas and positive change. Founded in 1966, Campers Inn RV has grown into the Nation’s Largest Family‑Operated RV Dealership, with nearly 50 locations across the United States. We value integrity, teamwork, continuous improvement, and sustainability.
What We Offer
Ongoing career development opportunities: specialized job training, certifications, professional development, and assistance in continuing education
Comprehensive health and welfare plan for full‑time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation
Essential Job Functions
Identifies RV problems and services by listening to customer’s description of symptoms
Verifies warranty and service contract coverage by examining records and paperwork, explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles
Prepares repair orders (RO)
Handles customer complaints and maintains high customer satisfaction standards
Periodically checks on the progress of the vehicle during servicing and contacts the customer as needed to keep them up to date with their RV’s status
Qualifications
Education:
High school diploma or equivalent is required
Experience:
A minimum of one year’s RV service experience preferred
Abilities:
Demonstrated excellent oral and written communication skills, along with excellent interpersonal skills
Ability to work flexible hours; required may include evenings and weekends
Ability to multitask in a fast‑paced environment
Reliable and strong work ethic
Commitment to superior customer service
Ability to work independently as well as on a team
Knowledge or ability to learn company computer systems applications, including Motility Systems 2K, and other software applicable
Ability to safely handle solvents and chemicals
Ability to move RVs of various sizes
Ability to reach above shoulders and lift a minimum of 50 pounds
Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed.
At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward‑thinking ideas and positive change. Founded in 1966, Campers Inn RV has grown into the Nation’s Largest Family‑Operated RV Dealership, with nearly 50 locations across the United States. We value integrity, teamwork, continuous improvement, and sustainability.
What We Offer
Ongoing career development opportunities: specialized job training, certifications, professional development, and assistance in continuing education
Comprehensive health and welfare plan for full‑time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation
Essential Job Functions
Identifies RV problems and services by listening to customer’s description of symptoms
Verifies warranty and service contract coverage by examining records and paperwork, explaining provisions and exclusions
Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles
Prepares repair orders (RO)
Handles customer complaints and maintains high customer satisfaction standards
Periodically checks on the progress of the vehicle during servicing and contacts the customer as needed to keep them up to date with their RV’s status
Qualifications
Education:
High school diploma or equivalent is required
Experience:
A minimum of one year’s RV service experience preferred
Abilities:
Demonstrated excellent oral and written communication skills, along with excellent interpersonal skills
Ability to work flexible hours; required may include evenings and weekends
Ability to multitask in a fast‑paced environment
Reliable and strong work ethic
Commitment to superior customer service
Ability to work independently as well as on a team
Knowledge or ability to learn company computer systems applications, including Motility Systems 2K, and other software applicable
Ability to safely handle solvents and chemicals
Ability to move RVs of various sizes
Ability to reach above shoulders and lift a minimum of 50 pounds
Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.
#J-18808-Ljbffr