Headway
Revenue Operations Lead - Provider Growth Marketing Insights
Headway, New York, New York, us, 10261
Revenue Operations Lead - Provider Growth Marketing Insights
Join to apply for the
Revenue Operations Lead - Provider Growth Marketing Insights
role at
Headway
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role As a leader within Headway’s Revenue Operations org, reporting to the Manager of Revenue Operations Insights, you’ll have the unique opportunity to build, shape, and lead an operational function directly responsible for unlocking Headway’s growth to drive provider activation, retention, and expansion.
As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially. To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a truly mission‑critical function responsible for scaling Headway’s growth engine.
You Will
Set and track weekly, monthly, and quarterly targets in collaboration with finance and marketing leadership
Define indicators for marketing team performance (in collaboration with marketing leadership) and work with data team and revenue systems team to unlock tracking infrastructure
Run provider growth marketing weekly business reviews, to ensure team is on track to hit its goals
Partner with marketing, finance, data, and product to leverage insights towards better results
Analyze funnel leakage and translate into immediate actions for marketing channel leads
You’d be a great fit if...
You have at least 5 years of experience (including ~2‑3 years of experience in strategic management consulting and/or ~ 2‑3 years of experience in Business Operations, Marketing or Strategy roles in high growth startups). Prior experience in Growth function is a nice to have.
You naturally break down complex, unfamiliar problems into well‑defined, easy to understand areas of work
You have a passion for and experience leading projects and working cross‑functionally with people in an operational/analytical capacity
You are skilled at navigating complex relationships with senior cross‑functional stakeholders to drive business outcomes; you naturally build win‑win relationships that drive mutual success in the long term
Compensation & Benefits The expected base pay range for this position is $121,720 - $179,000 based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits Offered
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work‑from‑Home Stipend
Therapy Reimbursement
16‑week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E‑Verify.
#J-18808-Ljbffr
Revenue Operations Lead - Provider Growth Marketing Insights
role at
Headway
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z, Accel, GV, Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role As a leader within Headway’s Revenue Operations org, reporting to the Manager of Revenue Operations Insights, you’ll have the unique opportunity to build, shape, and lead an operational function directly responsible for unlocking Headway’s growth to drive provider activation, retention, and expansion.
As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially. To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a truly mission‑critical function responsible for scaling Headway’s growth engine.
You Will
Set and track weekly, monthly, and quarterly targets in collaboration with finance and marketing leadership
Define indicators for marketing team performance (in collaboration with marketing leadership) and work with data team and revenue systems team to unlock tracking infrastructure
Run provider growth marketing weekly business reviews, to ensure team is on track to hit its goals
Partner with marketing, finance, data, and product to leverage insights towards better results
Analyze funnel leakage and translate into immediate actions for marketing channel leads
You’d be a great fit if...
You have at least 5 years of experience (including ~2‑3 years of experience in strategic management consulting and/or ~ 2‑3 years of experience in Business Operations, Marketing or Strategy roles in high growth startups). Prior experience in Growth function is a nice to have.
You naturally break down complex, unfamiliar problems into well‑defined, easy to understand areas of work
You have a passion for and experience leading projects and working cross‑functionally with people in an operational/analytical capacity
You are skilled at navigating complex relationships with senior cross‑functional stakeholders to drive business outcomes; you naturally build win‑win relationships that drive mutual success in the long term
Compensation & Benefits The expected base pay range for this position is $121,720 - $179,000 based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits Offered
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work‑from‑Home Stipend
Therapy Reimbursement
16‑week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E‑Verify.
#J-18808-Ljbffr