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Cloud 9 Solutions, LLC

Digital Marketing Architect

Cloud 9 Solutions, LLC, Chicago, Illinois, United States

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Base Pay Range $85.00/hr - $105.00/hr

Role Summary The

Digital Marketing Architect

is responsible for designing and solutioning end-to-end digital marketing systems that power personalized customer engagement at scale. This role bridges

marketing strategy & enterprise solution design

- with deep expertise in any one of the major product providers i.e. -

Adobe Experience Cloud

(AEP, AEM, Campaign, Target, Journey Optimizer) or

Salesforce Marketing Cloud

(SFMC, CDP, Personalization, Interaction Studio). The architect ensures unified customer profiles, seamless data ingestion pipelines, and real-time journey orchestration across channels.

Key Responsibilities

Design

end-to-end digital marketing ecosystems

integrating major platforms like Adobe Experience Platform (AEP), Salesforce Marketing Cloud (SFMC), and connected systems (CRM, commerce, analytics, call centers, etc.).

Architect

Customer Data Platform (CDP)

solutions to unify and activate customer profiles across channels.

Lead solution blueprints for

Real-Time Customer Profiles ,

Identity Resolution , and

Segmentation

using AEP and Salesforce Data Cloud.

Define APIs, event streaming, and data ingestion patterns for

real-time data pipelines

from web, mobile, and offline systems.

Develop

reference architectures

and integration patterns between AEP, SFMC, AEM, and downstream systems.

Journey Orchestration & Activation

Design and implement

journey orchestration strategies

leveraging either Adobe Journey Optimizer or Salesforce Journey Builder.

Help define

decisioning logic, trigger events, and offer management

frameworks that support contextual personalization.

Collaborate with campaign teams to operationalize

audience segmentation, propensity modeling, and next-best-action

logic.

Enable

omnichannel orchestration

across owned (email, SMS, web, app) and paid (ad tech) channels.

Define and oversee

API-driven integrations

between AEP/SFMC and other enterprise systems (CRM, commerce, analytics, DAM, call centers).

Define

metadata, taxonomy, and tagging strategies

to support personalized content and analytics.

Serve as

trusted advisor

on how Adobe/Salesforce capabilities can be implemented / integrated within an existing ecosystem.

Provide guidance to implementation partners and developers through

architecture governance and best practices .

Required Skills & Experience Technical Expertise

Adobe Experience Cloud:

AEP (RTCP, Segmentation Service, Journey Optimizer), AEM, Target, Campaign, Analytics.

OR

Strong understanding of

data models, identity graphs, and consent frameworks .

Experience with

event-based architectures ,

ETL/ELT pipelines , and

real-time decisioning .

Proven experience designing

multi-platform MarTech ecosystems

across Adobe and Salesforce stacks.

Expertise in

solution architecture documentation : data flow diagrams, sequence diagrams, and capability maps.

Strong understanding of

marketing data governance, taxonomy, and metadata-driven content systems .

Preferred Qualifications

Salesforce Certified

Marketing Cloud Consultant / Data Cloud Consultant / Technical Architect.

Familiarity with

marketing measurement, MMM, and attribution frameworks.

End-to-end

MarTech solution blueprint

integrating Adobe & Salesforce ecosystems.

Customer Profile data model

and identity resolution design.

Data ingestion and activation framework

documentation.

Journey orchestration templates

and reference implementations.

Architecture decision records (ADRs)

and governance playbooks.

Seniority level Mid-Senior level

Employment type Contract

Job function Marketing

Industries IT Services and IT Consulting

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